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Telecom major Bharti Airtel has begun a service which will allow customers to use its mobile money service with Tanzania’s Tigo

This service is available to Airtel Tanzania and Tigo users, according to a statement by Bharti Airtel.

Tigo is a subsidiary of digital services provider Millicom, which introduced mobile money in Tanzania after signing a deal with Airtel and Zantel.

“This partnership with Tigo is a world first service allowing customers to transact directly to their e-wallet or respective recipient’s e-wallet. With off-net charges removed, it means lower cost and less hassle in withdrawing cash, therefore making the service more relevant to our customers’ needs,” said Sunil Colaso, managing director of Airtel Tanzania.

Such a service aims to mitigate challenges associated with financial exclusion and transactions, added Bharti Airtel. Tanzania’s financial exclusion stood at 22 per cent in 2013, according to the Bank of Tanzania.

In 2013, Tanzania launched a national financial inclusion framework to focus on payment platforms, infrastructure and consumer protection, with an overall goal of giving half of Tanzania’s population access to formal financial services by 2016.

Airtel Money Agents will assist customers with transactions and enhance inter-operability, added Colaso.

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Africa gets its first interoperability mobile money service

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