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Innovative cloud-based telecom systems have resulted in massive cost savings and increased profits for many businesses

The cloud-based call management software from Euphoria Telecom makes it possible to save between 30 – 40 percent on calls and more than 50 per cent on monthly PBX spending.

Euphoria Telecom director John Woollam said most companies are still unaware of their operational inefficiencies and it could mean the end for many businesses in challenging economic environment. “Without accurate information, it is nearly impossible for any business to address these inefficiencies and more importantly, to manage expenses,” he added.

“Management is constantly pressed to optimise expenditure in telecom expenses. In order to do so, management should have the ability to quickly and effectively see cost reporting across the organisation,” he stated.

Modern affordable cloud technologies empower businesses to take control of costs without the heavy administrative burden and also allow them to make informed decisions. Euphoria provides insights, reports and transparency that will improve communications efficiency in any business.

Euphoria is an innovative, cloud-based, cost-effective business telephone system that delivers control and automated operational efficiency. The built-in Telephone Management System (TMS) provides insight into the business.

Cloud business communications solutions eliminate the need for expensive start-up and ongoing capital expenses. It also releases limited IT resources for more strategic initiatives.

There is no hardware with Euphoria’s cloud PBX. This means that there is no hardware to upgrade to take advantage of new features and technologies. Upgrades are provided through changes to the software that occur automatically in the background.

Woollam noted that unlike traditional PBX systems that are pure capital expense (Capex), Saas is 100 per cent tax deductible operational expense (Opex). “With cloud, you don’t have to invest in hardware for the future or upgrade as you grow, there is no hardware so you can scale as you grow. Why pay for what you don't need, with cloud you only pay for what you need at any point in time.”

The cloud-based system’s automation functionality means lower costs and higher efficiencies, while giving business owners direct access and agility to respond to changing demands.

“Cloud is 100 percent flexible, you can have as many extensions as you need and change this whenever you want. This system results in a far more efficient use of your financial resources by being infinitely scalable and accommodating,” Woollam concluded.