The global gig economy and its implications for African digital workers

DAK 2494Professor Graham, addressing the 4th UNI Africa Conference in Dakar, Senegal. (Image source: 4th UNI Africa Regional Conference)Oxford University Professor Mark Graham spells out the opportunities and challenges for African workers in the new digital world

Professor Graham, addressing the 4th UNI Africa Conference in Dakar, Senegal, warned of the danger of ‘parasitic capitalism’ where digital companies give little back to the places where they are embedded and platform workers are left to fend for themselves.

UNI Global Union General Secretary Philip Jennings' said research into the Future World of  Work followed by action was crucial, “We have to face the reality - the research that has been undertaken by Oxford University, the World Economic Forum, the OECD and others all points to a bleak future of employment which cuts across many sectors. This poses policy questions at all levels and there needs to be more urgency in the policy response.”

Professor Graham, the Oxford-based digital expert, drew on his recently launched paper “Digital Labour and Development” and the corresponding report “The Risks and Rewards of Online Gig Work At the Global Margins.”

Professor Graham said, “There is an alternative to the ‘Upwork.com ’ and ‘Mechanical Turk’ model which is unfortunately successfully pushing the platform economy in its image. Unions must work together to produce an alternative which safeguards the rights of workers. There is no time for excuses because the new structures are being put into place now.”

Professor Graham proposed concrete solutions centered around creating bargaining power for digital platform workers including: “We could imagine organisations committed to transparency and identifying best practices doing a lot to ensure that workers are paid living wages, have appropriate social and economic protections, and aren’t saddled with an undue amount of risk. So, a Fair Work foundation instead of a Fairtrade foundation – verifying and certifying these sorts of things.

“We can also use what we know about the socially disembedded nature of this work, to push for more of it to be sourced through firms, social enterprises, non-profits, and of course cooperatives – of the non-platform – variety - that adhere to local labour laws.”

“The geographically dispersed nature of digital work platforms has made it extremely hard to regulate. There are many who thrive in that environment. But the role of labour regulation should be to help the most vulnerable. One solution may be that employment status should be established in the place that a service is actually provided. Why should an employer based in Germany or the US be able to avoid adhering to labour laws and minimum standards just because they used a digital platform to connect with a worker?”

Professor Graham advocated creating a transnational digital workers’ union: “If we lack the physical proximity that unions traditionally needed, we at least need some sort of shared occupational identity…One explicit role for a digital workers’ union could be building class consciousness amongst the varied workers, part-time, temporary, full-time, entrepreneurs etc. Highlighting the precariousness of this work. Highlighting that workers are receiving many of the risks of entrepreneurship, but few of the rewards.”

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