Clickatell, a specialist in mobile communications and chat trade, has launched Chat Desk, a digital contact centre solution that helps agents resolve customer queries and obtain real-time customer insights using live agent support chat channels
Commerce
Meckanzy offers free digital marketing training for West Africa’s youth
Marketing company Meckanzy has announced a free professional complete digital marketing training opportunity
Crown Agents Bank join forces with Paycode to support financial inclusion
Crown Agents Bank and South Africas biometric payments specialist Paycode have joined forces to serve unbanked communities across sub-Saharan Africa
Airtel Tanzania, DOCOMO Digital partner to enable direct carrier billing on Google Play
Airtel Tanzania subscribers can now pay for Google Play services and apps on their monthly phone bills or on their prepaid balances, with direct carrier billing on Google Play now enabled by DOCOMO Digital, a mobile business enabler
WorldRemit launches remittance service in Somalia
Online money transfer service WorldRemit has announced the launch of its remittance services in Somalia