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Vodacom and Orange collaborate to build solar-powered towers in DRC, expanding telecom services to 19 million underserved people. (Image source: Adobe Stock)

Internet

Orange and Vodacom have announced a partnership to create Africa's first rural towerco collaboration

Together, they will build, own, and operate solar-powered mobile base stations in underserved regions of the Democratic Republic of Congo (DRC), aimed at extending network coverage and providing access to telecommunications and mobile financial services for up to 19 million people in rural areas. This initiative reflects their shared goal of bridging the digital divide and fostering inclusive growth across the continent.

Expanding networks, especially in remote rural areas, has been a major challenge in the DRC. To address this, the companies have committed to constructing up to 2,000 solar-powered base stations over six years, utilising 2G and 4G technologies. The partnership begins with a plan for 1,000 towers, with the option to expand by an additional 1,000. The project is subject to approval from regulatory, administrative, and competition authorities.

This partnership will not only improve coverage but will also provide local consumers with access to voice, data, and mobile money services. The first base station is expected to be operational by 2025, with both Orange and Vodacom sharing the active and passive infrastructure for an initial term of 20 years. Additionally, the venture will offer its passive infrastructure to any interested MNOs, further expanding its reach.

“We have the opportunity to make a significant impact on Africa's socio-economic development by building a digital society,”commented  Shameel Joosub, CEO of Vodacom Group. “Our partnership with Orange is a crucial step towards providing mobile coverage in previously underserved areas in the DRC.”

Orange Middle East and Africa CEO, Jérôme Hénique, added, “Our deep market knowledge and collaboration with Vodacom will enable us to accelerate connectivity access, especially in rural areas, while reducing our environmental impact.”

With mobile internet penetration in the DRC at 32.3%, the announcement aligns with the country’s National Digital Plan Horizon 2025, which aims to enhance public services, economic growth, and digital access. This initiative is expected to promote e-citizenship, e-government, and e-commerce, fostering job creation and increasing GDP.

Orange RDC, a subsidiary of the Orange Group, has been a key player in the DRC's digital landscape for over 12 years. The company has been instrumental in expanding connectivity, offering fiber and launching new technologies. Through initiatives like the Orange Digital Center & Clubs, which offer free digital training, Orange RDC continues to support the economic and social development of the DRC.

By MTN South Sudan and NCA, launching eSIM technology for improved connectivity and customer experience in South Sudan’s telecom industry. (Image source: Adobe Stock)

Mobile

MTN South Sudan, in partnership with the National Communications Authority (NCA), has officially rolled out electronic SIM (eSIM) technology in the country.

MTN claims to be the first operator to bring eSIM technology to South Sudan.

The NCA, as the regulatory body, has expressed its commitment to supporting MTN and other mobile providers in introducing eSIM-compatible smartphones.

"Today marks another milestone in South Sudan’s telecommunications journey. As MTN, we are proud to be the first operator in the country to launch eSIM technology. This is not just about innovation; it’s about simplifying connectivity and delivering convenience to our customers,"commented Ali Monzer, CEO of MTN South Sudan.

Napoleon Adok Gai, director general of the NCA, emphasised that eSIM technology enhances customer experience and security. He also highlighted the importance of customer support and education in this development.

Eutelsat resolves OneWeb LEO outage caused by a software issue, restoring services swiftly with vendor collaboration. (Image source: Adobe Stock)

Satellite

Eutelsat’s OneWeb Low Earth Orbit (LEO) service experienced a 48-hour outage beginning December 31, 2024, caused by a software malfunction in its ground segment

This unexpected disruption temporarily impacted connectivity for customers relying on the service.

The issue was quickly identified, and Eutelsat took immediate action to address the problem, working in close collaboration with its vendor to implement a resolution. The company also ensured ongoing communication with affected customers throughout the process, keeping them informed about progress and timelines for restoration.

Despite the temporary setback, Eutelsat demonstrated its commitment to operational excellence by swiftly mobilizing resources and maintaining a customer-focused approach. As a result, the OneWeb constellation has returned to normal functionality and continues to operate nominally.

This incident underscores the importance of robust systems and responsive support teams in delivering reliable satellite communication services, particularly in critical applications across diverse industries.

Mark Elliott, Division President for Africa at Mastercard and Folasade Femi-Lawal, Country Manager and Area Business Head, West Africa, Mastercard at the Ghana Office opening ceremony. (Image source: Mastercard)

Commerce

Mastercard has marked a significant milestone in its West African operations by inaugurating its first office in Accra, Ghana

This strategic move demonstrates Mastercard’s dedication to advancing Ghana’s digital economy through innovative and market-specific financial products and services.

The Accra office underscores Mastercard’s commitment to strengthening stakeholder relationships and fostering inclusive growth in the region. By establishing a physical presence in Ghana, Mastercard aims to enhance collaboration with local partners, delivering tailored solutions that positively impact the nation’s financial landscape.

“Opening our office in Ghana marks an important milestone in our commitment to deepening relationships across the region. Our growth strategy for West Africa is ambitious, and establishing a formal presence here allows us to better serve the specific needs of our customers. We are eager to leverage our global expertise and innovative capabilities to introduce advanced payment technologies in this market. As we look to the future, I would like to express my sincere gratitude to our extensive network of partners in the public and private sector, who are helping us build a better, more connected digital world. We remain unwavering in our commitment to shaping the future of payments and financial services in this dynamic market,” shared Mark Elliott, Division President for Africa at Mastercard.

With Ghana experiencing economic growth—reflected in a 2023 GDP per capita of USD$2,238 and expanding sectors like agriculture, mining, and digital infrastructure—the country presents a compelling opportunity for Mastercard’s West African strategy.

“Ghana presents a tremendous opportunity for Mastercard to enhance its geographical presence in West Africa. We are committed to attracting and nurturing top talent and fostering an ecosystem that aims to contribute positively to the local economy and technological advancement. We are proud of the positive impact that Mastercard has made on Ghana’s financial services ecosystem through collaborative partnerships between our team and extensive network of partners. We will continue to work closely with our partners and innovative new players in the fintech space and beyond as we contribute to a connected and inclusive digital future for all,” noted Folasade Femi-Lawal, country manager and area business head, West Africa, Mastercard.

Beyond opening its office in Accra, Mastercard has driven financial inclusion and digital transformation through strategic partnerships with innovative players like Kalabash, KaiOS, Boost, Smile ID, and financial institutions such as Access Bank and Fidelity Bank. These partnerships have improved cross-border payment solutions, empowered local fintechs, and expanded digital service access for underserved communities, cementing Ghana’s role as a technological innovation hub. Initiatives such as the Mastercard Fintech Forum and the Fraud and Cyber Resilience Forum have further enriched the financial ecosystem by fostering dialogue, sharing best practices, and addressing key challenges.

This new Accra office exemplifies Mastercard’s broader commitment to West Africa, joining its network of existing offices in Cairo, Casablanca, Johannesburg, Lagos, Nairobi, and Mauritius. With this expansion, Mastercard reinforces its dedication to building a sustainable digital economy that delivers long-term benefits across Africa.

Huawei supports African TowerCos with sustainable energy solutions and diversification strategies for telecom infrastructure. (Image source: Adobe Stock)

Power

Huawei, a global leader in ICT infrastructure and smart devices, has announced its commitment to assisting Tower Companies (TowerCos) in Africa in diversifying their energy sources and adopting sustainable energy practices for powering telecom infrastructure

This initiative aims to help TowerCos reduce their carbon emissions, improve operational efficiency, and explore new business opportunities.

During his speech, "Lighting Up the Road to Multiple Business Future for TowerCos," delivered at the TowerXchange Meetup Africa 2024 in Nairobi, Li Shaolong, president of site power facility domain at Huawei Digital Power, noted that Africa is accelerating the development of ICT infrastructure. TowerCos, as key players in this process, are facing new challenges and opportunities.

“As mobile connectivity demand rises, TowerCos are under increasing pressure to ensure energy reliability and sustainability, especially in areas with limited grid access. Tower sites, often in remote locations, depend heavily on diesel generators, which are costly, environmentally harmful, and vulnerable to fuel supply issues. Huawei’s energy solutions address these challenges by incorporating renewable energy technologies like solar power and advanced energy storage systems,” Li explained.

He emphasised Huawei's long-term commitment to helping Africa's TowerCos transition to greener energy solutions, leveraging the integration of digital and power electronics technologies. Huawei Site Power Facility aims to provide TowerCos with comprehensive energy infrastructure and intelligent operations and maintenance (O&M) solutions.

A path to diversification

In addition to energy sustainability, Huawei is supporting TowerCos in their efforts to diversify by helping them explore new business models and revenue streams.

“This will drive TowerCos to become energy producers through innovative solutions and business models, leading to diversified business development, revenue growth, and sustained success in energy operations,” Li said.

He highlighted that with Huawei's eMIMO smart power solution, TowerCos can centrally manage multiple energy inputs—such as grid power, photovoltaics (PV), and energy storage—and multiple outputs ranging from 12V to 220V devices through a single platform.

“In this way, revenue-generating services like environmental protection and emergency response can be developed alongside communications services,” he said.

Li further stated that Huawei Site Power Facility Domain's main goals are to support network evolution, increase tenancy ratios, help TowerCos reduce energy costs while achieving green development, improve power availability, and reduce site O&M costs.

“Huawei will continue collaborating with TowerCos to innovate and advance energy infrastructure towards a 'green, simple, and intelligent' future, accelerating the growth of African carrier networks and contributing to a digital Africa,” Li added.

Cynoia wins Best SaaS Startup at AfricArena Summit 2024, revolutionizing African team collaboration with AI and cost-effective solutions. (Image source: Cynoia)

Security

Cynoia, the African-built team workspace platform, has been recognised as the Best SaaS Startup at the prestigious AfricArena Grand Summit 2024, held in Cape Town

The event, now in its seventh year, is known as Africa's top tech ecosystem accelerator, drawing over 100 startups from 31 African nations.

At the Cape Town International Convention Centre, Cynoia’s chief financial officer, Manar Labidi, accepted the award after competing with 45 other startups in a competition described by AfricArena founder Christophe Viarnaud as “the stage of Africa’s future.” This recognition strengthens Cynoia’s position as a key innovator in Africa’s SaaS sector.

2024 has proven transformative for Cynoia, which enables teams to collaborate more efficiently while slashing software costs by up to 80%. With a new leadership structure, growing international recognition, and continental expansion, the company is preparing to redefine the future of African teamwork with the upcoming launch of its AI engine, Hannibal.

In an important internal promotion, Nermine Slimane transitioned from Team Lead to Chief Technology Officer, bringing valuable expertise in Cynoia’s architecture to the executive team. This allowed co-founder Ayoub Rabeh to focus on his new role as Chief Product Officer, further strengthening the company's commitment to product development. Felipe Millan also joined as Chief Marketing Officer, completing the leadership team, which prioritizes diversity with women representing 47% of the company.

"We're building something special here," remarked Nassreddine Riahi, CEO of Cynoia. "Our team is stronger than ever, and we're reaching more businesses across Africa than we imagined possible when we started. We're not just creating another collaboration tool – we're building the workspace that African teams actually need."

November saw the release of Cynoia Version 2.0, featuring upgraded project management tools, chat, video calls, and file-sharing, all within a single bandwidth-efficient platform suitable for various budgets. The company has also expanded its footprint, establishing a legal entity in Senegal and growing its user base in Ivory Coast, Democratic Republic of Congo, Cameroon, and Rwanda. "Being closer to our users helps us understand their real needs," explained Ayoub Rabeh, chief product officer. "Every market is unique, and we’re adapting our platform accordingly, especially for areas with limited internet connectivity."

Looking ahead to 2025, Cynoia is set to launch Hannibal, its AI engine tailored for African teams. "Hannibal will make advanced AI accessible to businesses across the continent, regardless of their size or location," concluded Nermine Slimane, chief technical officer. "We’re focusing on practical AI applications that make sense for how African teams actually work."

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