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By MTN South Sudan and NCA, launching eSIM technology for improved connectivity and customer experience in South Sudan’s telecom industry. (Image source: Adobe Stock)

MTN South Sudan, in partnership with the National Communications Authority (NCA), has officially rolled out electronic SIM (eSIM) technology in the country.

MTN claims to be the first operator to bring eSIM technology to South Sudan.

The NCA, as the regulatory body, has expressed its commitment to supporting MTN and other mobile providers in introducing eSIM-compatible smartphones.

"Today marks another milestone in South Sudan’s telecommunications journey. As MTN, we are proud to be the first operator in the country to launch eSIM technology. This is not just about innovation; it’s about simplifying connectivity and delivering convenience to our customers,"commented Ali Monzer, CEO of MTN South Sudan.

Napoleon Adok Gai, director general of the NCA, emphasised that eSIM technology enhances customer experience and security. He also highlighted the importance of customer support and education in this development.

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