Commerce

The level of service and support a customer receives from a contact centre
has become an important gauge of a companys commitment to service
excellence.

Netia a annoncé que sur les douze derniers mois, l’entreprise a renforcé sa présence en Afrique et au Moyen-Orient, où nouveaux et anciens clients ont montré leur confiance dans les solutions de l’entreprise en contribuant aux 16% de croissance réalisés sur l’année 2009.

Mob4Hire, in collaboration with customer loyalty scientist Bob E. Hayes, PhD, of Business Over Broadway, have released the results of a "Global Wireless Satisfaction Survey" international research project, conducted in February 2010.Mob4Hire, in collaboration with customer loyalty scientist Bob E. Hayes, PhD, of Business Over Broadway, have released the results of a "Global Wireless Satisfaction Survey" international research project, conducted in February 2010.