Boosting digital payments across Kenya

Diamond Trust Bank, a tier one bank listed on the Nairobi Securities Exchange (NSE), partners with Network International, the leading MEA digital commerce solutions provider, to enhance digital payment solutions, offering advanced card hosting, processing, and security features in Kenya 

This agreement will bolster DTB’s digital-first strategy in the Kenyan market, addressing the growing demand for digital payment solutions fueled by increasing internet penetration and mobile phone usage. Network will provide DTB with advanced digital payment solutions, including a sophisticated API gateway and stringent security protocols. The partnership encompasses a variety of payment products and services, such as debit, credit, and prepaid card hosting and processing, as well as e-commerce solutions. Additionally, DTB will gain access to value-added services like card fraud prevention, 3D Secure authentication, and card control solutions.

Jamie Loden, chief operating officer at DTB, emphasised the importance of customer delight, stating, “Our partnership with Network International marks a significant milestone in our efforts to expand our capabilities and elevate our services in a rapidly evolving digital environment. It also complements our desire to facilitate the inclusion of more citizens in the formal financial system. Our collaboration with a market leader like Network International will help us satisfy the growing demand among our customer base for new and superior card and digital banking experiences that are convenient, safe, and seamless, thereby ensuring customer delight.”

Dr Reda Helal, group managing director – processing, Africa & co-head group processing at Network International, commented, “We are excited to collaborate with Diamond Trust Bank in meeting the rising interest among the emerging middle class, youth and SME market segments, especially the unbanked, for services that support a digital lifestyle and enable financial inclusion.  We welcome the opportunity to support Diamond Trust Bank’s passion for providing best-in-class digital and card customer experiences by enabling innovation and enhanced operational efficiency, as well as broaden our contributions to the success of Diamond Trust Bank’s digital product innovation and expansion.”