Comverse has received the highest possible overall vendor rating from industry analyst firm Gartner, Inc.
The assessment is based on the evaluation of billing and customer management solutions and services to telecom operators. The "very strong" rating was based on Gartner’s extensive evaluation of 12 Business Support System (BSS) vendors. The report, 'Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009', was written by analyst Norbert Scholz.
"Telecom operators around the globe are using the Comverse ONE Billing and Active Customer Management BSS solution, which enables the deployment of multi-play services and attractive service bundles in very short timeframes," said Gabriel Matsliach, President of Global Products and Operations at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.
”We also recently added new sales and marketing extensions to the Comverse ONE offering to further drive carrier revenues,” he said.
The Comverse ONE solution bridges a carrier’s IT organisation with its network operations. It also unifies sales, marketing, ordering, billing and customer management around a single data model and provides full convergence across any network, any service, any content and any payment type. By centralising customer information, eliminating integration points, and delivering a single marketing-driven product catalog, the Comverse ONE BSS offering enables operators to quickly introduce and monetise new services, while providing a consistent and interactive customer experience regardless of customer touchpoint. It turns a business support system into a strategic asset allowing operators to profit from market opportunities faster than ever.