Hotel telephony solutions enable personalised communications services

Alcatel-Lucent has signed a three-year agreement with Accor Group S.A. to act as a preferred communications supplier of turnkey hospitality solutions.  Accor is known for its customer service expertise in the hospitality industry, managing more than 4,100 properties worldwide.

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A revolution in West African telecommunications

The Africa Finance Corporation (AFC), lead investor in the Main One Cable Company, joined Main One to mark the global operational launch of the Main One submarine fibre optic cable system project.

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Unified desktops solution to complexity in insurance

Insurance companies are competing for customers on new, more direct platforms - like the Internet and contact centres.

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Solution for service management

Nevion, formerly Network/VPG, a video transport solution provider for broadcasters, service providers and government entities, announced the Nevion DataMiner Cube, a user interface for service management of video over IP, SONET/SDH and fibre overlay.

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Optimised routing upgraded

Intec, providers of Business Support System (BSS) solutions, has announced the availability of Version 5 of InterconnecT Optimised Routing, its wholesale trading and routing product.  

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