Dimension Data annual CX Benchmarking Report has urged organisations to address a ‘customer experience disconnect’, which could lose business or even jeopardise their chances of survival in competitive markets where consumer loyalty can no longer be taken for granted
Commerce
Temenos wins Banker Africa’s Award for digital banking solution
Temenos, a banking software company, has announced that it won the ‘Best Digital Banking Solution’ award at the Banker Africa–North Africa Banking Awards
TIBCO signs partnership deal with TechSoft
TIBCO Software, a global leader in integration, API management and analytics, has signed a strategic partnership agreement with TechSoft International (TechSoft), formerly TIBCO South Africa
Xperien moves closer to its customers
Johannesburg-based company Xperien has announced that it had acquired larger facilities due to a growing demand for professional IT Asset Disposal (ITAD) services in South Africa
Renmoney integrates Freshworks' support and CRM solutions
Renmoney, one of Nigeria’s leading fintech companies, has deployed Freshworks customer engagement software to set up integrated support and CRM system
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GSMA's 2024 report reveals the transformative impact of mobile technology in Sub-Saharan Africa, highlighting key challenges and growth opportunities. (Image source: Adobe Stock)
Qualcomm empowers African tech startups with mentorship. (Image source: Adobe Stock)
Siemon's new LightStack and LightStack 8 offer cutting-edge ultra-high-density fibre solutions for data centers and enterprise networks, available globally. (Image source: Siemon)
For Ghanaian customers, this license means more efficient and secure money transfers across the country. (Image source: Adobe Stock)
Angola Cables Network traffic climbs to record peak. (Image source: Angola Cables)
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WIOCC partners with iColo to enhance ISP growth, improve interconnectivity, and strengthen Kenya’s digital infrastructure through colocation solutions. (Image source: Adobe Stock)
This initiative aims to link the Southern European Data Gateway with Atlantic Africa via a 24-fiber pair submarine cable system. (Image source: Adobe Stock)
Brady Corporation unveils the i7500, a 76mm core label printer with auto-calibration, reducing waste and setup time to 40 seconds. (Image source: Brady Corporation)
Experts at Kampala workshop push for unified roaming, regulatory alignment, and infrastructure investments to enhance Africa’s digital integration. (Image source: East African Comunity )
Paratus Group partners with Green Telecom to launch Paratus Tanzania, boosting East African connectivity for tourism, mining, and enterprise sectors. (Image source: Adobe Stock)
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WIOCC partners with iColo to enhance ISP growth, improve interconnectivity, and strengthen Kenya’s digital infrastructure through colocation solutions. (Image source: Adobe Stock)
This initiative aims to link the Southern European Data Gateway with Atlantic Africa via a 24-fiber pair submarine cable system. (Image source: Adobe Stock)
Brady Corporation unveils the i7500, a 76mm core label printer with auto-calibration, reducing waste and setup time to 40 seconds. (Image source: Brady Corporation)
Experts at Kampala workshop push for unified roaming, regulatory alignment, and infrastructure investments to enhance Africa’s digital integration. (Image source: East African Comunity )
Paratus Group partners with Green Telecom to launch Paratus Tanzania, boosting East African connectivity for tourism, mining, and enterprise sectors. (Image source: Adobe Stock)
Orange partners with Telesat to enhance satellite connectivity via a Lightspeed Landing Station in France, improving global network resilience. (Image source: Adobe Stock)1
The initiative will now support schools in four African countries. (Image source: Adobe Stock)
Kaspersky and Smart Africa collaborate to enhance cybersecurity skills, policies, and infrastructure, strengthening Africa’s digital security landscape. (Image source: Kaspersky)
This strategic collaboration focuses on providing broadband Internet access to remote areas, helping to bridge the digital divide in the region. (Image source: Adobe Stock)
Network International and Airtel Money partner to roll out digital payment solutions across Africa, starting with Uganda and expanding in 2025. (Image source: Network International)
Airtel Africa pledges to train 25,000 Nigerian youth in digital skills and offers 10 tech scholarships, supporting the country’s digital transformation. (Image source: Airtel Africa)
NAPAfrica reaches 5Tbps, reinforcing its role as Africa’s leading IXP, improving local traffic, reducing costs, and boosting performance. (