Orange Money, JUMO join forces to expand Africa microcredit

Orange Money Group has joined forces with JUMO, a leading banking-as-a-service fintech, to strengthen digital financial services and expand microcredit offerings across Africa

This strategic partnership aims to bring financial inclusion to underserved and unbanked populations, with an initial focus on Francophone Africa.

With a customer base of over 100 million across 16 countries in Africa and the Middle East, Orange Money Group processed more than EUR 160 billion (approx. US$174bn) in transactions in 2024. JUMO, which has already disbursed over US$8 billion to more than 31 million African users, brings its advanced AI-driven technology and deep experience in data analytics and credit risk management to the collaboration.

The partnership will enable Orange Money Group to enhance its value proposition by introducing tailored microcredit solutions via mobile platforms. JUMO’s AI tools, refined over a decade, optimise credit allocation and reduce lending risk to below 4%, supporting sustainable financial services at scale.

A multi-country rollout of diverse credit products will follow, facilitated by JUMO’s partnerships with pan-African banks and development finance institutions. Orange Money Group customers will be able to access these credit services directly from their mobile phones—without a bank account or the need for collateral.

The credit process is simple:

• Customers access the service through their Orange Money wallet

• Request a loan amount

• JUMO’s AI assesses their eligibility based on transactional data

• If approved, funds are credited instantly

• Repayment is automated according to the agreed schedule

Aminata Kane, CEO of Orange Money Group, stated, “After developing transfer and payment services used thousands of times every second, we now aim to support our customers in their personal projects, as well as help them manage everyday emergencies. In recent years, Orange Money has expanded its portfolio with highly accessible small loan offers. By partnering with JUMO, we aim to accelerate this momentum, roll out these services across a wide range of countries, and combine our expertise with their technology to deliver support that is even faster, more transparent, and better tailored to the needs of all our customers.”

Andrew Watkins-Ball, CEO and founder of JUMO, added, “We are proud to have been chosen to partner with Orange and we are excited to connect Orange customers with products from the market leading banks that run on our platform. This collaboration, built on top of Orange Money Group's mobile payments and money transfer platforms, will provide customers with great financial choices and allows our bank partners to grow in new markets.”

The first country to benefit from this rollout will be Burkina Faso, followed by Mali and Botswana.