According to research published by Dimension Data, in the 19th edition of its annual Global Contact Centre Benchmarking Report, organisations are unclear about who owns, oversees, and manages the digital channels in their contact centres
Samsung Electronics West Africa and the Federal Ministry of Education have partnered to launch new initiative to digitise classrooms across Nigeria
The Nigerian government will enforce local data hosting once the local capacity meets the requirement
Zambia’s Ministry of General Education has announced the governments plans to float a tender for the supply of 3,000 computers for schools
Gilat Satcom has launched ‘digital classroom in a box’, an e-learning component of their ‘smart village’ programme, at ‘The Aid and International Development Forum’ summit in Ethiopia last week
GSMA's 2024 report reveals the transformative impact of mobile technology in Sub-Saharan Africa, highlighting key challenges and growth opportunities. (Image source: Adobe Stock)
Qualcomm empowers African tech startups with mentorship. (Image source: Adobe Stock)
For Ghanaian customers, this license means more efficient and secure money transfers across the country. (Image source: Adobe Stock)
AXIAN Telecom Secures $160M AfDB loan to boost 4G, 5G, financial inclusion. (Image source: Adobe Stock)
Digital skills drive Zambia’s job growth by empowering youth with training, entrepreneurship, and new career opportunities.(Adobe Stock)
Network International collaborates with GIM-UEMOA to enhance financial inclusion through innovative digital payment solutions in West Africa. (Image source: Network International)
NTT DATA’s Smart AI Agent aims to drive productivity and transform workflows across industries globally by leveraging Generative AI capabilities. (Image source: Adobe Stock)
Andre Froneman, operational technology (OT) solutions specialist at Datacentrix. (Image source: Datacentrix)
AXIAN Telecom Secures $160M AfDB loan to boost 4G, 5G, financial inclusion. (Image source: Adobe Stock)
Digital skills drive Zambia’s job growth by empowering youth with training, entrepreneurship, and new career opportunities.(Adobe Stock)
Network International collaborates with GIM-UEMOA to enhance financial inclusion through innovative digital payment solutions in West Africa. (Image source: Network International)
NTT DATA’s Smart AI Agent aims to drive productivity and transform workflows across industries globally by leveraging Generative AI capabilities. (Image source: Adobe Stock)
Andre Froneman, operational technology (OT) solutions specialist at Datacentrix. (Image source: Datacentrix)
The new facility will provide reliable digital infrastructure, fostering innovation, economic growth, and business competitiveness in the region. (Image source: Adobe Stock)
NEC XON and Skywire deploy OneWeb satellite solution, enhancing connectivity for rural communities and remote enterprises across South Africa. (Image source: Adobe Stock)
Mark Elliott, Division President for Africa at Mastercard and Folasade Femi-Lawal, Country Manager and Area Business Head, West Africa, Mastercard at the Ghana Office opening ceremony. (Image source: Mastercard)
Matimba Mbungela, chief human resources officer at Vodacom Group. (Image source: Vodacom Group)
By MTN South Sudan and NCA, launching eSIM technology for improved connectivity and customer experience in South Sudan’s telecom industry. (Image source: Adobe Stock)
Vodacom and Orange collaborate to build solar-powered towers in DRC, expanding telecom services to 19 million underserved people. (Image source: Adobe Stock)
Kevin Nyakotyo, Mukuru’s enterprise sales manager for Zimbabwe and Zambia. (Image source: Mukuru)
