Vertiv, a global leader in critical digital infrastructure and continuity solutions, has introduced Vertiv Liquid Cooling Services to enhance system availability, improve efficiency, and help customers manage the complexities of advanced liquid cooling systems.
This service is now accessible worldwide
After working with early adopters in various regions for over a year, Vertiv has refined best practices and gained valuable insights, allowing for the global expansion of its liquid cooling service offerings. This experience ensures a proven and mature approach, delivering expert support to data centre operators worldwide based on real-world applications and success.
As AI workloads drive higher rack densities—now averaging 30 kW, with some exceeding 120 kW—data centres are experiencing greater heat loads and power demands. In response, liquid cooling solutions have become essential for maintaining operational stability.
Why liquid cooling now?
“The increasing reliance on liquid-cooled AI servers necessitates a comprehensive approach to lifecycle management,” said Sean Graham, research director of cloud and data centre at IDC. “Given the complexities inherent in these cooling ecosystems, a robust support programme is not merely advisable, but a best practice to ensure both system availability and long-term operational viability.”
Vertiv Liquid Cooling Services integrates liquid cooling solutions seamlessly with IT infrastructure, covering expert installation, commissioning, and ongoing maintenance. The service prioritises fluid management, system cleanliness, and the prevention of air ingress—crucial for ensuring reliability. Given the unique challenges of liquid cooling for AI applications, traditional maintenance approaches are insufficient. Vertiv applies decades of industry expertise to deliver best-practice preventive and condition-based maintenance, ensuring optimal system performance and uptime.
The service includes a comprehensive suite of solutions tailored for AI-driven and high-performance computing environments, ensuring long-term reliability and operational stability. Vertiv’s certified technicians and field engineers provide expert support at every stage, ensuring the efficiency of cooling loop fluid systems and heat rejection components.
Key service offerings include:
- Startup & Commissioning Services – Address potential issues proactively to prevent installation-related delays and ensure seamless system deployment, while verifying the quality of all connected equipment.
- Spare Parts Availability – Rapid access to replacement components to enable faster repairs and minimise downtime.
- End-to-End Lifecycle Support – Digital and proactive maintenance for long-term system reliability, with detailed documentation of the secondary fluid network to support ongoing system health.
- Comprehensive Fluid Management Services – Ensuring optimal coolant quality through sampling, laboratory testing, contamination prevention, and responsible disposal, enhancing resilience and efficiency.
- Emergency & Preventive Support – On-site and remote emergency response teams diagnose and resolve issues swiftly, reducing downtime and restoring operations efficiently
Vertiv Liquid Cooling Services is supported by the Vertiv Global Services network, offering project services, product support, testing, and training across its portfolio. With over 240 service centres, 3,500+ field engineers, and 190+ technical response specialists, Vertiv delivers expert support across multiple regions.
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Vertiv pioneers next-gen liquid cooling services
Vertiv Liquid Cooling Services is supported by the Vertiv Global Services network, offering project services, product support, testing, and training across its portfolio. (Image source: Vertiv)
