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BICS and Eutelsat will work together to offer service continuity for mobile data and voice services

BICS, a global wholesale carrier for voice, mobile data and capacity services, has rolled out its on-demand connectivity solution for African telecom operators, in partnership with satellite operator, Eutelsat. Through BICS’ RouteFlex, the new solution enables mobile operators and service providers to improve network availability and manage surges in bandwidth needs in challenging environments.

According to BICS Robust back-up capacity is important in countries where geographic and environmental conditions can affect quality data and voice services. Delivering high-quality services distinguishes operators from the competition. With RouteFlex, BICS has put business continuity at the heart of its offering to telcos with a system that automatically detects anomalies and reroutes critical traffic through the best available path.

The new solution provided by BICS and Eutelsat will enable telecom operators to offer their end users access to consistent, cost-effective and high-quality services at all times, even in the event of a terrestrial network outage. The resulting service comes in three product variations: open community, closed community and occasional use.

 “Through this new agreement with BICS, the pan-African footprint of our EUTELSAT 8 West B satellite will step in to provide business continuity for telecom operators and service providers in challenging environments,” said Michel Azibert, Eutelsat chief commercial and development officer. “Together we are committed to ensuring end-user satisfaction, and this cost-effective, unique on-demand solution will automatically secure customer traffic to protect their services and reputation for Quality of Service.”

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