French operator Orange has unveiled ‘Engage 2025’, its new strategic plan following on from the Essentials2020 launched in 2015
Commerce
Makro launches instant customer care on WhatsApp
South African retailer Makro has announced that its shoppers will now experience instant customer care and service by directly connecting with the retailer on WhatsApp
Kwik Delivery partners with Winpart to deliver spare parts in Nigeria
On-demand delivery platform Kwik Delivery and Winpart have announced a partnership to ensure smooth, on-demand and flexible last-mile delivery of light auto spare parts to customers in Nigeria
Anam Technolgies opens Africa HQ in Kenya
Dublin-based Anam Technologies, a provider of messaging systems of mobile operators, has opened its new Anam Africa headquarters in Nairobi, Kenya
Safaricom, KBL partner to connect coolers across Kenya using IoT
Kenya Breweries Limited (KBL), a subsidiary of the East African Breweries Limited, has partnered with Kenyan mobile network operator Safaricom to connect and enhance its coolers with sensors that leverage on the Internet of things (IoT)