Commerce
Information moves to the centre stage for business models
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African customer service: growth and understanding
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Report outlines priorities for industry and governments to advance cloud computing
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A new report produced by the World Economic Forum with the support of Accenture, Advancing Cloud Computing: What to Do Now? Priorities for Industry and Governments, was launched at the World Economic Forum on Latin America during a session on cloud computing, which was moderated by Accenture’s chairman, Bill Green.
Rise in social media requires businesses to rethink customer value
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New measures of value are needed so that organisations know how best to direct engagement efforts; revised engagement strategies can be improved with customer analytics
Massive connectivity improvements put Africa at the dawn of a new era
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Mike Last, Marketing and International Business Development Director of WIOCC, takes a look at Africa’s rapidly evolving connectivity landscape
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