Vodacom intensifies fight against theft in South Africa

Vodacom has observed an alarming rise in battery theft and vandalism at its base stations, particularly in KwaZulu-Natal, Mpumalanga, and Northern Gauteng

These regions alone accounted for 40% or more of such incidents in September. Such criminal activities disrupt connectivity for thousands of South Africans, affecting individuals, small businesses, and emergency services in remote areas.

Johan van Graan, chief risk officer at Vodacom Group, highlights the broader implications: "Battery theft and vandalism at our base stations continues to be a huge challenge for the telco sector. The consequences go beyond the costs of repairing and restoring infrastructure. They have a significant impact on communities that depend on connectivity as a vital lifeline."

The telco industry also faces a surge in cable theft, driven by soaring copper prices. This crisis has disrupted essential services, including hospitals, railways, and telecommunications. Vodacom has responded by hardening its sites, deploying Artificial Intelligence for early detection, and working closely with law enforcement and private security firms.

"While we have invested significantly in boosting our security measures at our base station sites, we acknowledge that the fight against vandalism and theft is ongoing with crime syndicates finding new ways to carry out their illegal operations. That is why we are appealing to all stakeholders, from law enforcement to communities, to play a part in curbing these offences," added Van Graan.  

He further explains the role of local partnerships: "Our community engagement initiatives, where we work with residents and community policing forums, have been instrumental in safeguarding sites. These partnerships, combined with the use of technology, have led to successful arrests and prosecutions, sending a strong message to criminals."

Vodacom’s efforts include raising public awareness about the consequences of site vandalism, emphasising how it affects connectivity, disrupts emergency services, and impedes rural network expansion. The company remains committed to collaborating with communities to address these challenges and protect critical infrastructure. These crimes not only disrupt everyday life but also divert resources that could improve South Africa’s digital future.