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p style="text-align: left;">Sicap’s Device Management (DM) tools enable a 40 per cent reduction in call time for 1st level, and an 80 per cent reduction for 2nd level handling of smartphone issues by call centre agents.Mobile
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div style="font-family: Arial; color: #000000; font-size: 12pt;">Telecommunications companies are uncovering new market potential in machine-to-machine (M2M) communication.
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p>Independent telecommunications service provider, Nashua Mobile, has launched its Lula Mail service for Microsoft Hosted Exchange and Hosted BlackBerry Enterprise Server, offering consumers with personal business requirements and small to medium-sized businesses (SMB) an affordable hosted mobile messaging solution.Call centre agents guided through smartphone support jungle
Sicap’s Device Management (DM) tools enables a 40 per cent reduction in call time for 1st level, and an 80 per cent reduction for 2nd level handling of smartphone issues by call centre agents.
p style="text-align: left;">Sicap’s Device Management (DM) tools enables a 40 per cent reduction in call time for 1st level, and an 80 per cent reduction for 2nd level handling of smartphone issues by call centre agents.More Articles …
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Kaspersky and Smart Africa collaborate to enhance cybersecurity skills, policies, and infrastructure, strengthening Africa’s digital security landscape. (Image source: Kaspersky)
This strategic collaboration focuses on providing broadband Internet access to remote areas, helping to bridge the digital divide in the region. (Image source: Adobe Stock)
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