Sicap’s Device Management (DM) tools enables a 40 per cent reduction in call time for 1st level, and an 80 per cent reduction for 2nd level handling of smartphone issues by call centre agents.
p style="text-align: left;">Sicap’s Device Management (DM) tools enables a 40 per cent reduction in call time for 1st level, and an 80 per cent reduction for 2nd level handling of smartphone issues by call centre agents.Mobile
Ultra-high capacity mobile Internet hub helps handle broadband traffic jams
Comverse has announced a new ultra-high capacity configuration for its Mobile Internet HUB platform to manage today’s booming mobile data traffic growth without the immediate need to build out network infrastructure.
div>Comverse has announced a new ultra-high capacity configuration for its Mobile Internet HUB platform to manage today’s booming mobile data traffic growth without the immediate need to build out network infrastructure.
New testing process for network components
Along with high-performance Class EA/Cat. 6A copper cabling, a new test procedure has also been launched for the corresponding network components: the re-embedded test.
p>Along with high-performance Class EA/Cat. 6A copper cabling, a new test procedure has also been launched for the corresponding network components: the re-embedded test.EMEA group operator selects converged platform to drive growth
Redknee, a provider of business-critical billing and charging software and solutions for communications service providers, recently announced it is supporting a group operator in EMEA to reduce its OPEX by consolidating the customer care and billing capabilities of its multiple properties onto one centralized platform.
p>Redknee, a provider of business-critical billing and charging software and solutions for communications service providers, recently announced it is supporting a group operator in EMEA to reduce its OPEX by consolidating the customer care and billing capabilities of its multiple properties onto one centralized platform.Promoting networks operation and maintenance outsourcing
Mobiserve Holding sees the increase in deployment of next generation networks throughout the region as the Middle East’s telecom landscape continues to evolve.
p>Mobiserve Holding sees the increase in deployment of next generation networks throughout the region as the Middle East’s telecom landscape continues to evolve.More Articles …
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Vodacom acquires 20% stake in Safaricom, gaining controlling interest in Kenya’s leading telecom and fintech business
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NuRAN has fully restored all seven sites, bringing them back on air. (Image credit: Nuran Wireless)
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Vodacom acquires 20% stake in Safaricom, gaining controlling interest in Kenya’s leading telecom and fintech business
Totogi’s multi-tenant platform introduces a new operating model for the MVNE
OneWeb LEO brings connectivity to Gabon trains
Medusa Africa set to boost Cameroon’s digital connectivity
NuRAN has fully restored all seven sites, bringing them back on air. (Image credit: Nuran Wireless)
Arrel launches modular remittance APIs
Starlink’s satellite-powered broadband network will be made commercially available across CAR. (Image credit: U.S. MISSION CENTRAL AFRICAN REPUBLIC)
Mastercard expects artificial intelligence and agentic commerce to shape the next phase of Africa’s digital transformation.(Image credit: Mastercard)
Airtel Africa and SpaceX are positioning satellite-enabled mobile connectivity as a critical pillar of Africa’s digital transformation. (Image credit: Tech Africa)
National digital platform transforms Liberia’s payments. (Image source: The Central Bank of Liberia)
Partner programme unlocks growth for niche ISPs. (Image source: Vox)
WIOCC secures US$65mn financing expansion Africa. (Image source: WIOCC)