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Over the 10 years, Communications Service Providers (CSPs) have explored new ways to improve customer relationships and maximise revenue generation in an extremely competitive marketOver the 10 years, Communications Service Providers (CSPs) have explored new ways to improve customer relationships and maximise revenue generation in an extremely competitive market

British Airways (BA) cabin crew are using the latest Apple iPad 2 model to bring a new dimension to customer service in the airBritish Airways (BA) cabin crew are using the latest Apple iPad 2 model to bring a new dimension to customer service in the air

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