Insurance companies are competing for customers on new, more direct platforms - like the Internet and contact centres.
p>Insurance companies are competing for customers on new, more direct platforms - like the Internet and contact centres.Commerce
Solution for service management
Nevion, formerly Network/VPG, a video transport solution provider for broadcasters, service providers and government entities, announced the Nevion DataMiner Cube, a user interface for service management of video over IP, SONET/SDH and fibre overlay.
p lang="en-GB" style="border-bottom: medium none; text-align: left; border-left: #dddddd 1pt solid; padding-bottom: 0cm; line-height: 0.42cm; font-style: normal; margin: 0.21cm 0.21cm 0.53cm; padding-left: 0.05cm; padding-right: 0.05cm; border-top: medium none; border-right: #dddddd 1pt solid; padding-top: 0cm;">Nevion, formerly Network/VPG, a video transport solution provider for broadcasters, service providers and government entities, announced the Nevion DataMiner Cube, a user interface for service management of video over IP, SONET/SDH and fibre overlay.Optimised routing upgraded
Intec, providers of Business Support System (BSS) solutions, has announced the availability of Version 5 of InterconnecT Optimised Routing, its wholesale trading and routing product.
Intec, providers of Business Support System (BSS) solutions, has announced the availability of Version 5 of InterconnecT Optimised Routing, its wholesale trading and routing product.
Emergency contact centres - where inefficiency can cost lives
The level of service and support a customer receives from a contact centre
has become an important gauge of a companys commitment to service
excellence.
excellence.
Netia a annoncé que sur les douze derniers mois, l’entreprise a renforcé sa présence en Afrique et au Moyen-Orient, où nouveaux et anciens clients ont montré leur confiance dans les solutions de l’entreprise en contribuant aux 16% de croissance réalisés sur l’année 2009.
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Vodacom Business partners with local governments to transform South African cities through innovative digital solutions. (Image source: Adobe Stock)
KaiOS partners with Mastercard to enable SMEs in emerging markets to accept digital payments via affordable KaiOS-powered devices, starting in Africa. (Image source: Adobe Stock)
Raxio Group launches Tier III data center in Abidjan, fueling Côte d'Ivoire's digital transformation and connectivity. (Image source: Raxio Group)
Eutelsat OneWeb trains local partners in Africa to accelerate the rollout of its LEO satellite network, boosting high-speed internet access. (Image source: Adobe Stock)
Siemon expands optical patching solutions for NVIDIA AI infrastructure, enhancing GPU cluster performance with structured cabling expertise. (Image source: Siemon)
Vodafone and Intelsat partner to deliver expanded satellite connectivity for enterprises, governments, and charities in remote and disaster-affected areas. (Image source: Adobe Stock)
PalmPay launches USSD code in Nigeria, enabling millions to access financial services without internet, enhancing financial inclusion. (Image source: Palmpay)
Safaricom partners with Mastercard to boost payment acceptance and cross-border remittances in Kenya, benefiting 636,000+ M-PESA merchants. (Image source: Mastercard)
CTM360 and AfricaCERT unite to enhance cybersecurity across Africa through strategic assessments and collaboration. (Image source: Adobe Stock)
The OADC Texaf – Kinshasa facility, with a 2MW capacity, sets a new standard as a cornerstone of the DRC’s growing digital ecosystem. (Image source: Adobe Stock)
Huawei supports African TowerCos with sustainable energy solutions and diversification strategies for telecom infrastructure. (Image source: Adobe Stock)
MTN South Africa and ZTE deploy Africa's first 5G ultra-range maritime coverage in Mossel Bay, boosting connectivity, tourism, and local fishing. (Image source: Adobe Stock)