In The Spotlight
Pan-African telecommunications provider Paratus has named Neill Nortje as the new Country Manager for Paratus Zambia, following the promotion of Marius van Vuuren to the role of Chief Operating Officer for the Paratus Group
Nortje has been part of Paratus Zambia for the past two years, initially establishing the company's consumer business before advancing to Operations Manager. During his time with the company, he has played a key role in strengthening operations and expanding services. His promotion provides leadership continuity as Paratus Zambia continues to build on its market presence and pursue its next phase of growth.
He brings broad telecommunications expertise gained across Africa, with experience covering wholesale voice and data services, enterprise connectivity, cloud solutions, data centre operations and network management.
Prior to joining Paratus, Nortje held senior leadership roles at Wingu Africa, Telecom Italia and NeoTel, where he developed extensive expertise in wholesale telecommunications, pan-African data centre infrastructure and regional connectivity.
"Paratus has always stood out to me as a wonderful company with strong brand reputation in Zambia," says Nortje. "Not only is it a company that gets things done – and done right – but it has also built an outstanding reputation in Zambia, supported by an exceptional team and a strong customer-first culture. Marius leaves behind a fantastic foundation and I relish the challenge of building on the company’s success as we continue to grow and strengthen our market position."
Looking ahead, Nortje believes Zambia's digital economy is well positioned for continued expansion, supported by a stable economic environment, increased investment and rising demand for dependable digital infrastructure and connectivity services. He says the company's immediate priorities include expanding network capacity within Zambia and across neighbouring markets, strengthening its enterprise portfolio and reinforcing the country's position as a regional connectivity hub while continuing to deliver the high levels of reliability and customer service associated with the Paratus brand.
"Our immediate priorities are to continue expanding network capacity into Zambia and beyond, strengthening our enterprise offering and further developing Zambia's role as a regional connectivity hub. We also want to continue enhancing the customer experience by delivering the reliability, resilience and service excellence for which Paratus is credited."
Enterprise solutions will remain central to the company's strategy as more organisations migrate to cloud platforms and adapt to evolving data localisation requirements. Nortje says Paratus Zambia is well placed to meet these needs through its advanced infrastructure, locally hosted cloud services, Tier III data centre in Lusaka and the group's high-quality African network.
He also believes there is considerable scope to strengthen Zambia's digital landscape by improving local internet peering and encouraging closer cooperation among network operators.
"Too much internet traffic still travels outside Zambia before returning to local users. By improving local connectivity and keeping more content closer to the users here in Zambia, we can deliver a faster, more resilient and more affordable internet service for businesses and communities alike."
Beyond business growth, Nortje is committed to ensuring technology delivers wider social benefits. He points to initiatives such as providing Starlink connectivity to a previously unconnected rural school in Zambia as examples of how internet access can improve educational opportunities and support community development.
"Connectivity has the power to change lives," he says. "Whether it's enabling businesses to compete globally or giving children access to educational resources they never had before, technology creates opportunities that have a lasting and positive impact."
Commenting on the appointment, Chief Executive Officer of Paratus Group, Schalk Erasmus says: "Neill combines deep industry expertise with an excellent understanding of the Zambian market and our business. Having already played an important role in Paratus Zambia's recent success, we are confident he will lead the company to yet more growth and new horizons."
Master Power Technologies (MPT) has strengthened its presence in Africa's fast-growing data centre market with the opening of a new Customer Experience Centre and regional headquarters in Midrand, South Africa
The new facility reflects the company's continued investment in critical power and digital infrastructure, providing a dedicated space where customers, partners and engineers can experience, test and develop technologies designed for modern data centres.
Established in 1999 by electrical engineer Menno Parsons, MPT has evolved from a specialist uninterruptible power supply (UPS) provider into a pan-African engineering company delivering turnkey critical power and data centre solutions across Africa and the Middle East. Its portfolio includes products designed, manufactured and assembled under the company's SURE and AIVA brands, specifically engineered to meet the operational demands of African environments.
Located between Johannesburg and Pretoria, the 6,000m² Midrand campus will serve as MPT's African headquarters and accommodate around 200 employees. Its proximity to major data centre developments provides convenient access for customers and industry partners.
A key feature of the investment is the R50mn Customer Experience Centre, which enables visitors to evaluate MPT's technologies in a practical environment. The facility houses a 2MVA UPS testing platform alongside a 400kW cooling systems testing centre, described as the continent's most comprehensive installation of its kind.
The testing facilities are designed to validate system performance against European certification standards, reinforcing MPT's commitment to quality and energy efficiency. In 2025, the company became the first African organisation to be certified as an Endorser of the European Code of Conduct for Energy Efficiency in Data Centres.
"The Experience Centre represents a new chapter for Master Power Technologies. It's about creating a space where customers can engage with our technology, see it in action, and understand the depth of our capabilities," says MD and Founder of MPT Menno Parsons.
"This centre will be the most impressive UPS and cooling training facility in Africa, allowing our clients to touch, feel, and work with real systems in a way that has never been possible before."
The new centre also demonstrates the company's commitment to local engineering and manufacturing. MPT assembles complete modular data centre and energy centre solutions within Africa, reducing logistics risks while supporting regional supply chains and delivering solutions tailored to local operating conditions.
In addition to product demonstrations, the facility will function as a training and collaboration hub for customers and engineers. It also incorporates MPT's Advanced Infrastructure Visual Analytics (AIVA) platform, which monitors and records operational data across more than 200 African data centres.
"Our business has always been about more than just selling equipment. We engineer solutions for Africa, by Africa. This Experience Centre is a testament to that philosophy, which strengthens our ability to train, innovate and deliver world-class infrastructure while remaining rooted in local expertise," says Parsons.
As demand for resilient, energy-efficient and scalable data centre infrastructure continues to grow, the Midrand investment further strengthens MPT's capacity to support customers across Africa and the Middle East.
Cell C earns top recognition in DataEQ's 2026 index for network quality and customer experience in South Africa
Cell C has been recognised among South Africa's top-performing mobile network operators for customer experience and network quality in the 2026 SA Telecoms Customer Experience Index, an independent study by data science company DataEQ
The index analysed more than 652,000 public customer conversations posted on Facebook, X and HelloPeter between October 2025 and March 2026. Rather than relying on surveys or panels, the study measures customer sentiment based on publicly shared experiences with mobile network providers.
The report comes at a time when South Africa's telecommunications sector has faced growing customer frustration over network outages, billing issues and unresolved service requests. Against this backdrop, Cell C emerged as one of the strongest performers in both customer experience and network quality.
Strongest performer for network quality
Cell C achieved the highest network quality rating in the study, recording a Net Sentiment score of +45%. It was the only major mobile operator to receive a positive score in this category, while all other leading providers recorded negative results.
According to the report, positive customer sentiment was largely driven by reliable network connectivity, particularly in areas where users believed competing operators were underperforming. The findings also reflect Cell C's asset-light operating model, which prioritises investment in network performance and customer reliability.
The company's Escape the City, Not the Signal campaign also contributed to positive engagement by encouraging customers in rural and remote communities to share their connectivity experiences, highlighting dependable coverage beyond major urban centres.
Customer experience outperforms industry average
Cell C was also one of only two operators to achieve a positive Operational Customer Experience Net Sentiment score, recording +11%, compared with the industry average of -8%.
The report attributes this performance to positive customer perceptions of network coverage, data reliability and overall value for money.
In the area of mobile data services, Cell C recorded a +12% sentiment score, with customers praising the consistency and predictability of its data offerings. The report also found fewer complaints relating to data bundle depletion or missing data allocations compared with the wider industry.
The company additionally received positive feedback for its digital customer channels, including self-service options and promotions available through the Cell C App. Continued investment in digital platforms forms part of Cell C's broader strategy to improve customer experience.
Areas for further improvement
While recognising Cell C's strengths, the report also identified opportunities for improvement, particularly around customer service resolution times and account administration. The company said these findings will help shape future investment priorities alongside its continued focus on network reliability and customer value.
"Our customers have always been our greatest source of insight and accountability," said Melanie Forbes, chief marketing officer of Cell C. "This recognition is meaningful because it reflects the voices and experiences of the people we serve. Being recognised for both customer experience and network quality tells us that customers are seeing the impact of the work being done to consistently improve reliability, consistency and value.
"We also take seriously what this data tells us about where customers still expect more from us, particularly in how quickly and effectively we resolve their queries. That is where our focus turns next.
"Connectivity is not simply about staying online. It is about helping people access opportunities, building businesses, learning new skills and staying connected to their communities. As a brand that strives to be an ally to our customers, we remain focused on delivering the experiences that help South Africans connect to what matters most."
The recognition reinforces Cell C's ongoing efforts to enhance network reliability, strengthen customer trust and improve digital services. The company says the findings will guide future improvements across the customer journey while building on the progress already achieved in network performance and service quality.
Vodacom, UJ and AWS partner to equip students with practical AI skills through research, mentorship and cloud technologies
Vodacom has joined forces with the University of Johannesburg (UJ) and Amazon Web Services (AWS) to strengthen artificial intelligence (AI) and data science capabilities in South Africa
The collaboration is designed to equip students with practical, industry-focused experience while helping address the country's increasing need for AI professionals with workplace-ready skills.
The initiative is being delivered through UJ's School of Consumer Intelligence and Information Systems, specifically its Centre for Applied Data Science. By combining academic expertise with industry knowledge and cloud technologies, the partnership will deliver jointly developed learning programmes, postgraduate research opportunities and mentorship from industry specialists. The objective is to create a long-term pipeline of skilled AI professionals capable of developing solutions that benefit both business and society.
“This partnership reflects Vodacom’s commitment to building a future-ready AI talent ecosystem,” said Shameel Joosub, Vodacom group CEO. “We are creating a direct pathway from university research to industry impact, where students work on real AI use cases and emerge ready to practise. It is about developing the next generation of AI professionals who can drive our business forward and help shape Africa’s digital future.”
Professor Tankiso Moloi, executive dean of the college of business and economics at UJ, says the collaboration highlights the long-term value of closer links between higher education and industry.
“For UJ, the value of university-industry partnerships lies in what they make possible over time: deeper research capacity, stronger talent development and an ecosystem that connects African expertise with African opportunities. This collaboration creates a foundation for sustained capability-building and demonstrates how strategic partnerships can strengthen AI expertise at both national and continental level,” said Professor Tankiso Moloi, executive dean, College of Business and Economics at UJ.
Research activities are already underway, with Master's students at the Centre for Applied Data Science working on projects aligned with Vodacom's priorities. One of the key areas of study focuses on autonomous AI systems that can identify, assess and respond to cyber threats affecting telecommunications networks.
Additional research is examining the use of blockchain technologies to enhance digital identity management and reduce the risk of identity theft. These projects are intended to address pressing digital challenges while helping develop advanced AI expertise in high-demand fields.
AWS is supporting the programme by giving students and researchers access to advanced cloud infrastructure, data platforms and AI services, including Amazon Bedrock, Amazon Quick and Amazon Kiro, which are widely used by organisations worldwide for research and innovation. Access to these technologies enables participants to develop, test and refine AI applications in real-world environments, helping accelerate research outcomes and practical innovation.
“At AWS, we believe access to technology is key to unlocking innovation. Through this collaboration, students and researchers will have access to world-class cloud and AI capabilities, empowering them to turn research into practical solutions that can drive meaningful impact across Africa,” commented Prabashni Naidoo, AWS Telco Lead: Africa.
Although the programme is initially centred on South Africa, the partners believe it could serve as a model for AI skills development across Vodacom Group's wider African operations while demonstrating the value of collaboration between academia and industry in advancing innovation at scale.
EBRD commits €270m (approx. US$308.7mn) to expand Yas' 4G, 5G and fibre infrastructure across Senegal and Kenya. (Image source: AXIAN Telecom)
The European Bank for Reconstruction and Development (EBRD) has approved a senior financing package of up to €270 million (approx. US$308.7mn) for Yas, the pan-African telecommunications operator owned by AXIAN Telecom, to accelerate digital infrastructure investment and strengthen connectivity across Africa
The transaction marks the EBRD's first investment in Senegal and represents a landmark deal for the Bank in sub-Saharan Africa, combining long-term financing, local-currency lending and institutional capital mobilisation to support the region's growing digital economy.
The financing package includes a committed facility of up to €170 million (approx. US$194.4mn) to fund Yas' capital expenditure programme in Senegal and Kenya. This comprises a €100 million (approx. US$114.3mn) EBRD A-loan, a B-loan of up to €50 million (approx. US$57.2mn) to be syndicated to institutional investors under the Bank's A/B loan structure, and a local-currency facility equivalent to up to €20 million (approx. US$22.9mn) in Kenyan shillings. The transaction is the EBRD's first local-currency financing in sub-Saharan Africa and also its first A/B loan in the region. As part of the syndication, ILX Fund, an Amsterdam-based impact private credit fund specialising in emerging markets, will provide a significant investment in the B-loan.
The agreement also includes an uncommitted facility of up to €100 million (approx. US$114.3mn) to finance eligible future acquisitions by Yas and support additional capital expenditure across selected EBRD countries of operation in sub-Saharan Africa.
In Senegal, the investment will fund the expansion and modernisation of Yas Senegal's 4G and 5G mobile networks, reinforce core telecommunications infrastructure and accelerate fibre deployment. In Kenya, the financing will support the expansion and modernisation of fibre infrastructure following Yas' acquisition of Wananchi in 2025, enhancing broadband availability, network performance and service quality in one of East Africa's most dynamic telecommunications markets.
The investment is expected to strengthen competition in both countries by enabling local operators to expand their capabilities while improving access to reliable, affordable digital services for businesses and consumers.
Alongside the infrastructure investment, Yas has also committed to increasing female representation across its workforce and leadership teams, while introducing targeted programmes to promote women's participation in the digital economy through skills development and inclusive employment initiatives.
EBRD president Odile Renaud-Basso said: "I am very pleased to sign this first investment agreement with Yas, which reflects the EBRD's commitment to strengthening digital connectivity. By supporting long-term investment in critical digital infrastructure, we will help to build more resilient and competitive markets while mobilising additional capital from institutional investors to accelerate sustainable development and innovation."
Hassan Jaber, group CEO of Yas, stated, "Nearly one in ten people across Africa still live outside mobile network coverage. Closing that gap has been central to Yas' growth and is at the heart of this agreement. This is the largest financing our group has ever raised, and it will accelerate our 4G, 5G and fibre investments in Senegal and Kenya. It also marks the start of an important new partnership for Yas and the EBRD."
Kirstine Damkjaer, chief investment officer at ILX Fund, commented, "Africa is one of the fastest-growing digital markets in the world, with connectivity playing an important role in economic development, financial inclusion and job creation. We are pleased to support Yas' expansion alongside the EBRD, helping to strengthen essential digital infrastructure in the region and further increasing ILX's investment support across Africa."
Originating in Madagascar, Yas has grown into one of Africa's fastest-expanding telecommunications companies, operating across 11 markets in Africa and the Indian Ocean. Its portfolio spans three core business areas: mobile and fixed telecommunications services, fintech solutions, and digital infrastructure, including telecommunications towers, backbone fibre networks and data centres.
Senegal and Kenya became EBRD shareholders and countries of operation in 2025, expanding the Bank's footprint in sub-Saharan Africa. Through investments such as this, the EBRD aims to support private sector-led growth, bridge critical infrastructure gaps, promote economic diversification and advance climate-resilient development across the region.
Eutelsat and Mercury, a subsidiary of Sonangol Group and a leading telecommunications services provider in Angola, have entered into a new multi-year, multi-million agreement to deliver Eutelsat’s LEO connectivity services
Building on the longstanding partnership between the two companies, Mercury, formerly known as MSTelcom, will continue expanding the availability of Eutelsat’s LEO services for enterprise, public sector, offshore and telecom customers across Angola.
Eutelsat remains the only licensed LEO operator currently operating in Angola and has established a significant presence in the country through its local partners. With investments in local infrastructure, including a ground station and local point of presence (PoP), alongside its continued commitment to Angola, Eutelsat has strengthened its position as a leading satellite connectivity provider in the country.
Through these capabilities, Eutelsat supports the delivery of low-latency connectivity services across Angola and the wider region, enabling organisations to access reliable communications beyond the reach of traditional infrastructure.
Philippe Baudrier, VP Africa at Eutelsat, said, “This new commitment from Mercury reflects the growing demand for Eutelsat’s LEO services in Angola and the continued success of our longstanding partnership. Together, we are expanding access to secure, low-latency connectivity across the country, helping enterprise, public sector, offshore, and telecom customers strengthen network resilience and reach locations beyond the coverage of traditional infrastructure.”
Francisco Pinto Leite, CEO, Mercury, added, “This new agreement reflects the strength of our partnership with Eutelsat and the value that LEO connectivity brings to our customers. Together, we are expanding the range of connectivity solutions available across Angola and helping organizations meet evolving communications requirements.”
BNB Liberia and Orange Money launch cross-border remittance services to enhance digital financial inclusion across Africa.
BNB Liberia, a prominent fintech and digital payments provider in Liberia, has joined forces with Orange Money Liberia to introduce an International Remittance Outbound Service, enhancing opportunities for customers to conduct convenient and efficient cross-border financial transactions
The newly launched service allows Orange Money users in Liberia to transfer funds directly from their mobile wallets to recipients across several African markets, including Ghana, Sierra Leone, Guinea, Côte d’Ivoire, Senegal, Mali, Uganda, and Rwanda. As part of efforts to encourage adoption and improve access to digital financial services, the service will be available at no cost during its initial three-month rollout period.
The partnership marks another significant step in BNB’s efforts to reshape Liberia’s digital finance sector through innovation, collaboration, and the delivery of inclusive financial technology solutions.
BNB has established itself as a key player in financial innovation across Liberia and the wider region, introducing several pioneering digital payment initiatives. These include direct remittance transfers into Liberian mobile wallets, digital foreign exchange services connected with mobile money platforms, expanded outbound mobile money capabilities, and digital payment solutions through BNB CashApp. The company has also developed a broad agent network that continues to improve access to financial services nationwide.
Through these initiatives, BNB has continued to support individuals, enterprises, and communities with secure, accessible, and convenient financial solutions designed to promote wider participation in the digital economy.
The Orange Outbound Service further enhances regional financial connectivity by enabling customers to send money quickly and securely from their Orange Money wallets by dialling 144113#. The launch event took place at The Icon 16, Orange Liberia’s headquarters in Monrovia, and was attended by representatives from the financial services, telecommunications, and fintech industries.
Speaking at the launch, David Ojo, Managing Director of BNB Liberia, highlighted the importance of innovation and partnerships in advancing Liberia’s digital economy:
“At BNB, we believe innovation and collaboration are essential to building an inclusive digital economy for Liberia and Africa. Our partnership with Orange Liberia reflects our continued commitment to providing fast, secure, affordable, and accessible financial solutions that improve lives and connect people across borders. We remain committed to working with regulators, mobile network operators, banks, and other strategic stakeholders to continue driving Liberia’s digital transformation forward.”
BNB noted that the collaboration supports its wider objective of expanding financial inclusion, simplifying international money transfers, and enabling regional commerce through technology-led financial services.
With Liberia’s fintech sector continuing to develop, BNB remains focused on launching innovative solutions and building strategic partnerships that empower customers while strengthening the country’s position as an emerging centre for digital financial services in Africa.
International Power Control Systems (IPCS) has been named as a distribution partner in Malawi by Vertiv, a specialist in critical digital infrastructure
International Power Control Systems (IPCS) has been named as a distribution partner in Malawi by Vertiv, a specialist in critical digital infrastructure
The new agreement marks a major step in expanding Vertiv’s reach in the Malawian market, leveraging IPCS’s established experience in power control and alternative energy solutions.
“This collaboration will enhance IPCS’s product portfolio, reinforcing our position as a trusted leader in the Malawian market,” said Rumbidzai Bere, business development and marketing director at IPCS.
“The combination of IPCS’s experience in power control and renewable energy and Vertiv’s innovative solutions, such as lithium-ion compatible UPS systems and IT infrastructure products, will bring a new layer of reliability and efficiency to organisations in Malawi, enabling them to equip their critical infrastructure with the resilient, scalable infrastructure needed to support them over time.”
The agreement includes the distribution of Vertiv's comprehensive critical digital infrastructure portfolio, including single-phase and three-phase AC power solutions, surge protection, integrated racks and cabinets and IT infrastructure management solutions, to support the growing demands for computing and AI infrastructure in the region.
The Malawi government’s National Compact for Energy sets out the country’s vision and commitment to increasing access to electricity and alternative energy by 2030, with the aim of providing electricity to 70% of the population.
“Our collaboration with IPCS is a step toward reinforcing Vertiv’s local footprint and a strategic move to align with a well-established, respected partner,” said Gary Chomse, Vertiv’s regional director for central and southern Africa.
“This is proof of our presence, commitment and investment in the Malawian power control, data centre infrastructure, and alternative energy sectors.
“Through this partnership, Vertiv and IPCS are committed to contributing to Malawi’s technological evolution, providing businesses with the power and infrastructure solutions needed to support the country’s digital future.”
IPCS, a wholly Malawian-owned company, has built its reputation as a leader in power solutions since its foundation in 1998.
With a strong track record in supplying, installing and maintaining critical power infrastructure, including uninterruptible power supplies (UPS), data centre solutions, automatic voltage regulators, surge protectors, and alternative energy systems, IPCS is well-positioned to supply, install, and support Vertiv solutions in Malawi.
“This means that, as digital transformation accelerates and electrification efforts continue, there is immense potential for growth in the IT and power sectors,” added Bere.
“With Malawi’s youthful population, 80% of whom are under the age of 35, we also believe that the rise in IT skills, the use of AI and cybersecurity advancements will further drive demand for sophisticated data centre solutions.”
Integrity360 acquires Redshift in South Africa, boosting cybersecurity services, expertise, and regional expansion
Integrity360, continuing its global growth strategy and dedication to Africa, has acquired Redshift, a respected Johannesburg-based cybersecurity services firm. Financial details of the deal were not disclosed
This move follows Integrity360’s earlier regional investments, including the 2024 and early 2025 acquisitions of the Grove Group and Nclose.
The acquisition expands Integrity360’s South African presence to a team of over 230 employees serving clients across the continent. Its Johannesburg and Cape Town operations also function as key hubs for the group’s integrated global Security Operations Centre (SOC), delivering a full suite of managed services, including EDR (Endpoint Detection and Response), XDR (Extended Detection and Response), and MDR (Managed Detection and Response) solutions to both local and international clients.
Founded in 2015, Redshift has earned a strong reputation for excellence in cybersecurity testing and other specialized services, such as cybercrime investigations, anti-fraud advisory, scammer group takedowns, cyber intelligence, and managed services. Redshift adds approximately 50 customers, including leading South African finance, banking, and telecommunications organisations, and around 40 additional employees to the Integrity360 group.
Redshift will serve as a regional centre of excellence for cybersecurity testing and integrate closely with Integrity360’s existing advisory and managed services teams. Integrity360 plans to invest in expanding the business by leveraging the group’s extensive resources.
Redshift clients will gain access to Integrity360’s comprehensive cybersecurity portfolio, encompassing cyber risk and assurance, 24/7 incident response and forensics, infrastructure and technology services, PCI compliance, operational technology consulting, and a full range of managed services, including Managed SASE (Secure Access Service Edge), Managed CTEM (Continuous Threat Exposure Management), and advanced XDR/MDR solutions. Integrity360 has been recognised five times in Gartner market guides, most recently for Incident Response and Forensic services.
Ian Brown, executive chairman at Integrity360, said, “We are very excited to be welcoming Sean, Cailan and the entire Redshift team to Integrity360. The reputation and expertise they have developed since their formation in 2015 is highly impressive and we are looking forward to helping them provide an enhanced set of services to their customers and expanding further in the African market over the coming years.”
Sean Howell and Cailan Sacks, directors of Redshift, added, “This is a significant moment for us, and we could not be more delighted that Redshift is joining Integrity360 and continuing the growth and development of the business that was initially started by Sean a decade ago. Thanks to the support of our customers and employees, Redshift has grown enormously during that time, and having spent considerable time with Ian, and the wider Integrity360 leadership team, we are confident will continue to do so being part of the Integrity360 group. We are excited about the future for us as an organisation, for our people and in particular for what the enhanced group can provide our customers moving forward.”
