Recent months have been busy for billing and revenue assurances across Africa as more advanced services are rolled out, calling for more advanced support, as Phil Desmond explains
Billing is big business in Africa. For example, a newly deployed wholesale billing, routing and trading solution from Oculeus, which provides software systems for the telecom industry, is helping to expand the business capacity of Celtiis, a recently launched mobile service operator in Benin.
The Captura NG solution from Oculeus provides Celtiis with streamlined tools and business processes for managing its wholesale billing, routing, trading and partner reconciliation activities with full visibility and control over costs, revenues and margins.
Adaptable, cost-effective billing is also important in Africa. When Malawi Telecommunications Limited (MTL) came to global telecommunication software platform developer PortaOne, it chose PortaBilling for its flexible online charging system (OCS). Recurring subscriptions and BSS full stack Monthly recurring subscriptions are not popular in the Malawian residential market, so MTL customised the PortaBilling billing and charging platform to create a billing process that was more suitable.
Also, when expanding its VoIP wireless services, MTL was able to set up the VoIP and SIP switches it needed for the VoIP service, and then migrate over its prepaid residential voice customers in batches to PortaBilling. It could maintain postpaid, data, and enterprise customers on its old system until they were ready for the next steps, a more cost-efficient process.
Meanwhile Tecnotree, a global provider of digital transformation solutions, recently completed a successful go-live with MTN South Sudan for the completion of system upgrades of BSS full stack.
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