Vodafone has announced that its expanding its African business unit Vodafone Global Enterprise (VGE) following reported revenues of more than US$1bn
The telecommunications giant reported strong growth in revenues from enterprise in Africa that exceeded US$1bn during the financial year ending March 2013.
VGE will now aim to set-up two new regional hubs in Nairobi and Accra to improve its level of customer care for more than 600 VGE multinational customers with operations in Africa, it said.
The new centres have been set-up for customers in East and West Africa, supporting the enterprise customer service operations of Vodafone Egypt in Cairo and Vodacom in Johannesburg.
“Many global companies expanding their presence in Africa are daunted by the challenge of setting up operations in different countries, each with their own infrastructure and communications challenges," said Vodafone global enterprise president of Asia-Pacific and sub-Saharan Africa, Stevan Hoyle.
"Companies are looking for expert help in reducing the cost and complexity of their communications across Africa and beyond," he added.
