Kenya’s growth ‘to be driven by communications’
The surging information and telecommunication sector will spur Kenya’s economic growth this year, according to the World Bank
Commerce
Old Mutual and T-Systems sign US$330mn deal
Old Mutual and T-Systems in South Africa have agreed to an IT infrastructure management deal valued at US$330mn
Trends in the contact centre for 2012
Change is afoot in the South African contact centre industry, as savvy companies realise that their customers are communicating with them in new and different ways
Understanding the multimedia contact centre
Karl Reed, Sales and Marketing Director at Elingo, examines the details behind one of the buzzwords of the moment: the multimedia contact centre
CSR in Nigeria
CSR-in-Action Launches Premier Comprehensive Report on CSR & Sustainable Investment in Nigeria
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