Unified desktops solution to complexity in insurance

Insurance companies are competing for customers on new, more direct platforms - like the Internet and contact centres.

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Solution for service management

Nevion, formerly Network/VPG, a video transport solution provider for broadcasters, service providers and government entities, announced the Nevion DataMiner Cube, a user interface for service management of video over IP, SONET/SDH and fibre overlay.

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Optimised routing upgraded

Intec, providers of Business Support System (BSS) solutions, has announced the availability of Version 5 of InterconnecT Optimised Routing, its wholesale trading and routing product.  

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Emergency contact centres - where inefficiency can cost lives

The level of service and support a customer receives from a contact centre
has become an important gauge of a company's commitment to service

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Installations majeures réalisées avec des diffuseurs et gestionnaires de contenu média

Netia a annoncé que sur les douze derniers mois, l’entreprise a renforcé sa présence en Afrique et au Moyen-Orient, où nouveaux et anciens clients ont montré leur confiance dans les solutions de l’entreprise en contribuant aux 16% de croissance réalisés sur l’année 2009. netia

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