BICS, a global provider of voice, data and value added services, and eServGlobal Limited, a provider of smarter transaction management solutions in payment, retention and value added services, announced recently that Maroc Telecom is live on the HomeSend remittance service.
Alcatel-Lucent has signed a three-year agreement with Accor Group S.A. to act as a preferred communications supplier of turnkey hospitality solutions. Accor is known for its customer service expertise in the hospitality industry, managing more than 4,100 properties worldwide.
The Africa Finance Corporation (AFC), lead investor in the Main One Cable Company, joined Main One to mark the global operational launch of the Main One submarine fibre optic cable system project.
Insurance companies are competing for customers on new, more direct platforms - like the Internet and contact centres.