iWayAfrica launches fibre services in Zambia
Internet service provider iWayAfrica has announced the launch of its Fibre to the Premises (FTTP) services in Zambia
Internet
Facebook and Airtel launch Free Basics in Nigeria
Facebook has entered a partnership with Airtel Africa to launch Free Basics in Nigeria
IoT, interoperability, and broadband roll-out
The latest edition of ITU’s annual global ICT regulatory report, Trends in Telecommunication Reform 2016, charts and analyses the challenges and opportunities facing today’s ICT regulators as services proliferate
France-IX activates marketplace for IP-centric services
International Internet exchange France-IX has activated its Marketplace, where peering members can buy any IP-centric service over its IXP platform
Dimension Data says digital customer experience needs more development
According to research published by Dimension Data, in the 19th edition of its annual Global Contact Centre Benchmarking Report, organisations are unclear about who owns, oversees, and manages the digital channels in their contact centres
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