Sicap’s Device Management (DM) tools enables a 40 per cent reduction in call time for 1st level, and an 80 per cent reduction for 2nd level handling of smartphone issues by call centre agents.
p style="text-align: left;">Sicap’s Device Management (DM) tools enables a 40 per cent reduction in call time for 1st level, and an 80 per cent reduction for 2nd level handling of smartphone issues by call centre agents.Comverse has announced a new ultra-high capacity configuration for its Mobile Internet HUB platform to manage today’s booming mobile data traffic growth without the immediate need to build out network infrastructure.
div>Comverse has announced a new ultra-high capacity configuration for its Mobile Internet HUB platform to manage today’s booming mobile data traffic growth without the immediate need to build out network infrastructure.
Along with high-performance Class EA/Cat. 6A copper cabling, a new test procedure has also been launched for the corresponding network components: the re-embedded test.
p>Along with high-performance Class EA/Cat. 6A copper cabling, a new test procedure has also been launched for the corresponding network components: the re-embedded test.Redknee, a provider of business-critical billing and charging software and solutions for communications service providers, recently announced it is supporting a group operator in EMEA to reduce its OPEX by consolidating the customer care and billing capabilities of its multiple properties onto one centralized platform.
p>Redknee, a provider of business-critical billing and charging software and solutions for communications service providers, recently announced it is supporting a group operator in EMEA to reduce its OPEX by consolidating the customer care and billing capabilities of its multiple properties onto one centralized platform.Mobiserve Holding sees the increase in deployment of next generation networks throughout the region as the Middle East’s telecom landscape continues to evolve.
p>Mobiserve Holding sees the increase in deployment of next generation networks throughout the region as the Middle East’s telecom landscape continues to evolve.
Bringing direct-to-cell satellite connectivity to 4G smartphones in no coverage areas
Orange Tunisie rolls out satellite broadband in Tunisia
Digitally track and locate tools with Brady’s RFID solution. (Image source: Brady Corporation)
Satellite partnership expands African connectivity
Oluwamuyiwa Akinmejiwa explains how data sovereignty laws are reshaping digital infrastructure choices for West African banks
Africa’s rising digital talent opportunity
The satellite network will be integrated with the Yas core infrastructure across its markets
Exploring new energy supply options for powering the continent’s data centres
Hurricane Electric expands network reach in Durban
From orbit to outpost, Vodafone and Amazon Leo reshape rural connectivity with satellite-powered mobile backhaul
Satellite partnership targets Southern Africa’s connectivity gap
Technological innovation remains fundamental to AMN’s approach
