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A new report published from Duo Security at Cisco, the leading multi-factor authentication (MFA) and secure access provider, has revealed the unprecedented IT change organisations underwent this year amid a massive shift to remote work, accelerating adoption of cloud technology

The security implications of this transition will reverberate for years to come, as the hybrid workplace demands the workforce to be secure, connected and productive from anywhere.

The 2020 Duo Trusted Access Report details how organisations, with a mandate to rapidly transition their entire workforce to remote, turned to remote access technologies such as virtual private networks (VPN) and remote desktop protocol (RDP), among numerous other efforts. As a result, authentication activity to these technologies swelled 60%, helping propel Duo’s monthly authentications from 600mn to 900mn per month. A complementary Cisco survey recently found that 96% of organisations made cybersecurity policy changes during the pandemic, with more than half implementing MFA.

Cloud adoption also accelerated. Daily authentications to cloud applications surged 40% during the first few months of the pandemic, the bulk of which came from enterprise and mid-sized organisations looking to ensure secure access to various cloud services.

As organisations scrambled to acquire the requisite equipment to support remote work, employees relied on personal or unmanaged devices in the interim. Consequently, blocked access attempts due to out-of-date devices skyrocketed 90% in March. That figure fell precipitously in April, indicating healthier devices and decreased risk of breach due to malware.

“As the pandemic began, the priority for many organisations was keeping the lights on and accepting risk in order to accomplish this end,” said Dave Lewis, Global Advisory CISO, Duo Security at Cisco. “Attention has now turned towards lessening risk by implementing a more mature and modern security approach that accounts for a traditional corporate perimeter that has been completely upended.”

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