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Public transport is a vital service in any country, as ensuring people can move around freely to and from work and school is essential in creating economic sustainability, writes Laurence Smith, executive at Graphic Image Technologies

According to Smith, however, the best public transport infrastructure in the world will never be fully leveraged if security is not of utmost priority and will become a wasted investment if the security of commuters cannot be guaranteed. CCTV camera solutions with remote monitoring capabilities offer a number of benefits in the public transport sector, from deterring crime to providing evidence in identifying perpetrators, as well as providing operational advantages. CCTV monitoring can assist the transport sector greatly to actively monitor public transport systems and ensure incidents such as theft and injury are minimised or prevented.

Buses and trains are an economical, cost effective method of mass transport, enabling many people to get to work, school and other areas on a daily basis. According to Statistics South Africa (March 2014), of 15.3mn workers surveyed, 3.7mn workers make use of taxis, three million make use of trains and one million get to work via a bus. This equates to approximately 7.7mn people relying on public transport to commute to their place of employment on a daily basis.

However, crime is an unfortunate reality on public transport, which can deter commuters from making use of this service. Theft is a common challenge on public transport around the world, as well as unruly passenger behaviour, violence and so on, and South Africa is no different in this regard. In addition, South Africa is subject to frequent public transport strikes. These strikes may turn violent, which can endanger the lives of passengers, cause accidents, increase liability and more. In order to ensure the well-being of citizens using public transport, and also to further drive the use of these services rather than private vehicles, it is imperative to ensure the safety and security of commuters.

On-board CCTV systems with remote monitoring capabilities offer an intelligent solution to improving security on public transport systems. In the case of transport strikes, where violence often ensues and vehicles are damaged, the culprits can be easily identified and action taken against them, even if acts are perpetrated on the road in remote areas. Remote monitoring enables incidents like theft and violence on board public transport to be identified immediately. This will allow for the correct emergency services to be contacted, so that the criminal can be apprehended before they leave the vehicle or train and medical assistance can be provided where necessary. Panic buttons can also be installed to alert security control rooms if the driver or any passengers are in danger, further enhancing security.

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