In The Spotlight
Safaricom has expanded its M-PESA Global service to Ethiopia, enabling customers to conduct mobile money transactions between Kenya and Ethiopia
This move aims to boost mobile money usage and penetration in Ethiopia, stimulating local economies and creating new opportunities for both individuals and businesses in the region.
Esther Waititu, chief financial services officer of Safaricom Kenya, stated, “This collaboration resonates with our commitment to deliver innovative financial solutions that cater to the evolving needs of our customers. By making cross-border transfers more accessible, efficient and cost effective, we are empowering individuals and businesses across the region.”
Cross-border expansion
With this partnership, customers in Kenya can use M-PESA International Remittance to send money to those using M-PESA in Ethiopia, utilising their M-PESA wallets for the transactions.
During the signing ceremony, Elsa Muzzolini, chief financial services officer at Safaricom Ethiopia, remarked, “We are thrilled to work with M-PESA Kenya especially at a time of foreign exchange policy reforms made by the National Bank of Ethiopia (NBE) that encourages a growing number of Ethiopian diaspora and business owners are embracing digital payments to send money to their loved ones and fund their operations.”
She further emphasised, “Our M-PESA Ethiopia customers should now be able to receive safe and affordable transfers from M-PESA Kenya thanks to this collaboration, which will further promote the region's adoption of digital payments. We look forward to a successful collaboration.”
The expansion of M-PESA Global into Ethiopia marks a crucial step in advancing financial integration across East Africa and fostering economic development. Key beneficiaries include Ethiopians residing and working in Kenya, as well as Kenyans in Ethiopia. Beyond Ethiopia, M-PESA users can send and receive money to over 190 countries, making it a preferred solution for both individual and corporate transactions.
Sofibanque has announced a significant upgrade and transformation of its IT systems to enhance service delivery and customer experience by colocating its equipment in a highly secure environment
The OADC Texaf – Kinshasa facility, boasting a 2MW capacity, has emerged as a cornerstone for the Democratic Republic of Congo's burgeoning digital ecosystem. It is on track to secure ISO27001 post-live certification, marking the first of several ISO certifications and demonstrating its commitment to the highest standards of security, operational excellence, and client satisfaction. This facility is particularly well-suited to meet the demanding needs of the banking sector and other corporations, providing a secure, reliable, scalable, and cost-effective infrastructure.
This initiative highlights Sofibanque’s dedication to advancing digital transformation in the DRC. A colocation data center like OADC Texaf – Kinshasa enables banks to modernise their IT operations, enhancing agility for customer acquisition and growth. By colocating their essential IT systems in a certified facility, financial institutions such as Sofibanque can enjoy improved physical security, sustained uptime, and compliance with international standards and national regulations, all vital for fostering the growing digital economy.
Partnering with OADC Texaf – Kinshasa allows Sofibanque to bolster its digital capabilities and reinforce its leadership position in the DRC’s banking sector. By utilising the premier colocation services available at OADC Texaf – Kinshasa, Sofibanque can provide superior service delivery to its expanding customer base while also realising cost savings compared to maintaining in-house data storage and management systems. With all leading carriers installed in OADC Texaf’s connectivity ecosystem, Sofibanque gains direct access to connectivity services, achieving efficient connectivity alongside cost efficiencies.
For OADC Texaf – Kinshasa, this collaboration represents a significant milestone, establishing the facility as a vital hub in Central Africa's financial infrastructure. As more banks follow Sofibanque’s lead, OADC Texaf – Kinshasa is poised to become a key player in the region’s digital transformation, promoting financial inclusion and innovation within the banking sector.
“This collective shift towards advanced infrastructure will play a critical role in the economic development of the DRC and neighbouring countries, fostering a more inclusive financial system and supporting broader socio-economic progress. We are proud to support Sofibanque in their journey towards digital transformation and look forward to welcoming other local and pan African banks,” said Mohammed Bouhelal, managing director of OADC Texaf Kinshasa.
Henry Wazne, managing director and CEO of Sofibanque, added, “Our decision to partner with OADC Texaf Digital – Kinshasa reflects our commitment to offering the best possible service to our customers. The facility’s advanced infrastructure will enhance the availability of our services, allowing us to meet the growing demands of the market and support our long-term digital strategy. This partnership is a key step in our journey towards a more robust and agile IT environment that supports both our customers and the broader financial ecosystem in the DRC.”
Datacentrix, a prominent hybrid ICT systems integrator and managed services provider, has once again reinforced its status as a high-achieving partner by regaining its Elite Partner designation with Rubrik, a leader in zero trust data security
Datacentrix was the first company in South Africa to earn this distinguished status in 2023, and it remains among a select group of local entities at this level.
Transformative alliance
Rubrik’s partner program requires Elite Partners to re-qualify biannually while earning 100 points annually across multiple criteria, including certifications, deal registrations, closed business, and joint marketing efforts. Bassam Almasri, Rubrik’s Director of Channel & Alliances – EMEA Emerging Markets, commended Datacentrix for its consistent dedication to meeting these requirements, underscoring the strength of their partnership.
Datacentrix services manager, Graeme Dendy, stated, "Our collaboration with Rubrik continues to grow across all engagement layers, driven by a mutual commitment to delivering top-tier data security solutions to our clients. As a global leader in cyber resilience, Rubrik's continuous recognition by Gartner in the Magic Quadrant for Enterprise Backup and Recovery Software Solutions – positioned furthest for Completeness of Vision for the fifth consecutive year in 2024 – speaks to the progressive technology we bring to the local market."
Almasri highlighted Rubrik’s increased investment in South Africa, including expanding its local team and enhancing its presence across the African continent. He noted that Africa remains a key strategic focus for Rubrik, with an upcoming visit from the company’s CEO, Chairman, and Co-founder, Bipul Sinha, later this year.
"Our close relationships with local partners, like Datacentrix, play a key role in helping us extend our reach within Africa. We are focused on working together to ensure that organisations across the continent can build stronger cyber resilience, developing their abilities to keep data ‘healthy’, repel cyber attacks and provide essential services during and after an attack."
Almasri added that through frequent executive interactions and a shared strategic vision, Rubrik and Datacentrix are committed to empowering businesses across Africa to protect their critical data and stay ahead of emerging cyber threats.
Tantum IT, a prominent IT service provider, focuses on remote IT management, cloud services, and secure data handling, particularly for clients in remote and high-demand settings
To ensure the reliability of these services, stable and robust internet connectivity is essential. To address connectivity challenges, Tantum IT partnered with Paratus South Africa, an official distributor of Eutelsat OneWeb’s Low Earth Orbit (LEO) services in the country. This technology proved ideal for Tantum IT, offering high-speed and stable connections that outperformed long-range Wi-Fi and conventional satellite links.
Before implementing Paratus South Africa’s Eutelsat OneWeb solution, Tantum IT faced significant operational disruptions, especially when clients experienced issues with Remote Desktop Protocol (RDP) sessions, IPsec tunnels for shared drive access, and other business tools. Tasks like uploading high-resolution images and using shared drives were slow and inefficient.
Boosting connectivity effortlessly
Paratus South Africa’s LEO service transformed Tantum IT’s operations, improving both efficiency and client satisfaction.
Integrating the Eutelsat OneWeb service with Tantum IT’s existing infrastructure was seamless. Paratus South Africa provided a DHCP range outside of the existing network, making the connection to Tantum IT’s Fortigate Firewall straightforward. Tantum IT’s team managed the configuration internally, while Paratus South Africa’s proactive support ensured a smooth deployment, quickly addressing any challenges.
The deployment of Paratus’s LEO solution led to notable enhancements in connectivity, speed, and reliability. At Doornkop, users accessed shared drives effortlessly, completed tasks swiftly, and maintained stable VPN connections. Tests demonstrated additional advantages, including smooth email server operations, effective use of the Oracle Finance system, and reliable video conferencing. Users experienced uninterrupted sessions, and tasks like photo uploads and content streaming became faster.
Kallie Carlsen, managing director of Paratus South Africa, commented, “For businesses and industries operating in remote areas, traditional connectivity solutions often fall short in providing the reliability and speed needed for daily operations. LEO satellite technology is uniquely positioned to overcome these challenges by delivering high-speed, low-latency internet access. At Paratus South Africa, we specialise in providing tailored satellite solutions that ensure our clients, like Tantum IT, can operate efficiently and without disruption, no matter where they are located. Our partnership with Eutelsat OneWeb allows us to offer a robust connectivity solution that meets the demands of even the most challenging environments.”
Tantum IT’s collaboration with Paratus South Africa has been a success. Installations were completed professionally and on time, with swift resolution of any issues. The high level of support and service from Paratus South Africa reaffirmed Tantum IT’s decision to maintain the partnership.
Bossie Matthyser, resort manager at Doornkop, shared,“Since the installation of the LEO solution at Doornkop, latency has dropped from 1000ms to 100ms, and both upload and download speeds have improved dramatically. Saving 16 high-resolution photos to our shared folder now takes just 45 seconds instead of seven minutes per photo. Communication on Signal and WhatsApp has also improved significantly. I can’t fault the service and the solution that Paratus South Africa has given us – it’s shifted our business into another and higher gear.”
Looking ahead, Tantum IT plans to leverage Paratus's support to fuel its growth and expand its service offerings. As new opportunities and challenges emerge, especially in remote regions, Tantum IT intends to continue working with Paratus to explore LEO and other connectivity solutions. This ongoing partnership is vital for maintaining Tantum IT’s reputation for delivering dependable, high-quality IT services.
Old Mutual, a South African insurance giant, has introduced a Mobile Virtual Network Operator (MVNO) called Old Mutual Connect on Cell C's platform, coinciding with a surge in the MVNO sector
Clarence Nethengwe, the CEO designate of OM Bank, highlighted that this service is part of the company's Integrated Financial Services (IFS) strategy, aimed at offering tangible value-added services to its customers.
The new service aims to deliver competitive mobile options, targeting improved connectivity for the lower-income market. Nethengwe emphasised the importance of affordable data, stating, “Affordable data and reliable connectivity is critical for our customers in the mass market to fully participate in the mainstream economy. It is also an important enabler for our customers to interact with the rest of our propositions digitally.”
Operating on Cell C’s network, Old Mutual Connect will utilise a multi-operator core network agreement to ensure reliable, high-speed mobile services. This network benefits from existing partnerships with Vodacom and MTN, offering a broad coverage footprint.
Customers can obtain a SIM card for R5 (US$0.29) at any Old Mutual branch, with options to purchase data and airtime available through branches, partners, and digital channels.
In September 2024, Old Mutual announced plans to launch a bank by the first quarter of 2025, with regulatory approval from the Prudential Authority confirming the readiness of its systems. Clarence Nethengwe is set to take on the role of CEO-designate of the bank, effective November 1.
MVNO market growth
South Africa's MVNO market has seen substantial growth recently, with several new players entering over the past five years. MVNOs, which provide cellular services without owning network infrastructure, buy wholesale access from mobile network operators to serve their subscribers. By December 2023, the market had over 4.3 million MVNO SIMs, reflecting a 51% annual growth rate.
The market is projected to expand further, potentially reaching 10 million SIMs by December 2028. The anticipated entry of major retail brands could accelerate growth, possibly driving the total to 13.5 million SIMs. Old Mutual Connect joins other prominent operators like Capitec Connect, South Africa's largest MVNO with over one million active SIMs, and FNB Connect, which had 879,000 active SIMs in 2022 and aims to reach one million soon.
Intelsat, recognised as one of the world’s leading operators of integrated satellite and terrestrial networks, has launched a new satellite cellular backhaul service platform at the Open Access Datacenter (WIOCC) in Lagos, Nigeria
This initiative represents a significant advancement in enhancing connectivity infrastructure throughout Nigeria and Africa.
Despite some progress, Sub-Saharan Africa continues to face substantial gaps in usage and coverage, with figures standing at 59% and 15%, respectively. Nearly half of the 400 million individuals lacking mobile broadband coverage globally reside in this region. A major hurdle in bridging this divide, particularly in rural areas, is the high costs and slow implementation of traditional infrastructure expansion methods, which often discourage investment due to low returns.
The Intelsat CellBackhaul Nigeria service offers a fully managed cellular backhaul solution, aimed at assisting mobile network operators (MNOs) and internet service providers (ISPs) in Nigeria and West Africa. This service will help address the challenges of expanding mobile coverage in the area, facilitating swift and economical network growth through Intelsat’s satellite and terrestrial infrastructure. The new solution for Nigeria will complement existing platforms in several other African nations, reaching millions across thousands of cell towers.
“This is a great day for Intelsat, Nigeria and West Africa, bringing new capabilities and solutions to the market. Satellite technology is critical to closing the digital divide. To connect unconnected populations in rural and remote locations, satellite backhaul is often the most viable option for a rapid, reliable, cost-effective connectivity solution,” said Rhys Morgan, RVP, EMEA, Intelsat.
Mukuru, a leading global financial services platform known for its advanced fintech solutions, has introduced the Mukuru Wallet in Malawi
This launch aligns with Mukuru's strong dedication to the Malawian market and addresses the rising demand for digital value storage among cash-reliant citizens who trust the Mukuru brand
The Mukuru Wallet aims to meet the increasing need for a convenient, secure, and efficient way to manage finances and facilitate money transfers. It allows users to send and receive funds both domestically and internationally, as well as store, save, and earn interest on their balances.
Mobile wallets are becoming an essential tool across Africa, offering a reliable solution for underserved and unbanked populations to access financial services. In Malawi, the Mukuru Wallet provides an alternative way to access formal banking services in both urban and rural areas.
The Reserve Bank of Malawi's (RBM) National Payment Systems report for December 2022 highlighted a 14.1% rise in mobile money users, reaching 12.2 million from 10.7 million in 2021. Pride Chiwaya, Mukuru’s country manager for Malawi, noted that this growing demand prompted the launch of the wallet.
“Mukuru is committed to driving financial inclusion, and this wallet, in response to the growing demand for money transfers, builds on the trust we have established through our growing orange booth and branch network. In addition to this, we are becoming a preferred partner for businesses and organisations in Malawi that are increasingly seeking innovative, secure and efficient payment solutions. Our mission is to equip these institutions with reliable financial tools using our extensive network,” Chiwaya stated.
The Mukuru Wallet is tailored specifically for the Malawian market and includes two features called “Nyanja” and “Moyo.” The “Nyanja” pocket handles domestic transfers and deposits, while the “Moyo” pocket is dedicated to receiving international money transfers. A notable advantage for users is the absence of withdrawal fees from the Moyo pocket.
Mike Cook, Mukuru's head of wallet and card, added, “In addition to this, customers earn interest on the funds in their wallet on a quarterly basis,” emphasising that this encourages users to embrace digital money, thereby advancing their journey toward financial inclusion.
Cook further explained that customers, who traditionally withdraw international transfers to cover their expenses, will now receive these funds directly into their Mukuru Wallet, ensuring a smoother and more convenient process. This digital solution not only provides a safe and secure way to store money but also allows users to pay bills directly from the wallet, reducing the risks of carrying large sums of cash. As Cook stated, “Essentially, this is what financial inclusion is – providing people with the platform to be included in the mainstream economy.”
The Mukuru Wallet launch is a crucial part of Mukuru’s broader strategy to become a leading payment platform, helping emerging consumers transition from cash to digital solutions. "Importantly, it's a critical component in the business’ drive towards digital transformation in Malawi, which involves modernising financial services, enhancing user experience, and promoting financial inclusion.
These efforts collectively contribute to a more digital, efficient, and inclusive financial ecosystem in Malawi, and Mukuru takes pride in being a part of this,” said Cook.
Huawei, a global leader in ICT infrastructure and smart devices, has announced its commitment to assisting Tower Companies (TowerCos) in Africa in diversifying their energy sources and adopting sustainable energy practices for powering telecom infrastructure
This initiative aims to help TowerCos reduce their carbon emissions, improve operational efficiency, and explore new business opportunities.
During his speech, "Lighting Up the Road to Multiple Business Future for TowerCos," delivered at the TowerXchange Meetup Africa 2024 in Nairobi, Li Shaolong, president of site power facility domain at Huawei Digital Power, noted that Africa is accelerating the development of ICT infrastructure. TowerCos, as key players in this process, are facing new challenges and opportunities.
“As mobile connectivity demand rises, TowerCos are under increasing pressure to ensure energy reliability and sustainability, especially in areas with limited grid access. Tower sites, often in remote locations, depend heavily on diesel generators, which are costly, environmentally harmful, and vulnerable to fuel supply issues. Huawei’s energy solutions address these challenges by incorporating renewable energy technologies like solar power and advanced energy storage systems,” Li explained.
He emphasised Huawei's long-term commitment to helping Africa's TowerCos transition to greener energy solutions, leveraging the integration of digital and power electronics technologies. Huawei Site Power Facility aims to provide TowerCos with comprehensive energy infrastructure and intelligent operations and maintenance (O&M) solutions.
A path to diversification
In addition to energy sustainability, Huawei is supporting TowerCos in their efforts to diversify by helping them explore new business models and revenue streams.
“This will drive TowerCos to become energy producers through innovative solutions and business models, leading to diversified business development, revenue growth, and sustained success in energy operations,” Li said.
He highlighted that with Huawei's eMIMO smart power solution, TowerCos can centrally manage multiple energy inputs—such as grid power, photovoltaics (PV), and energy storage—and multiple outputs ranging from 12V to 220V devices through a single platform.
“In this way, revenue-generating services like environmental protection and emergency response can be developed alongside communications services,” he said.
Li further stated that Huawei Site Power Facility Domain's main goals are to support network evolution, increase tenancy ratios, help TowerCos reduce energy costs while achieving green development, improve power availability, and reduce site O&M costs.
“Huawei will continue collaborating with TowerCos to innovate and advance energy infrastructure towards a 'green, simple, and intelligent' future, accelerating the growth of African carrier networks and contributing to a digital Africa,” Li added.
Datacentrix, a prominent hybrid ICT systems integrator and managed services provider, has once again reinforced its status as a high-achieving partner by regaining its Elite Partner designation with Rubrik, a leader in zero trust data security
Datacentrix was the first company in South Africa to earn this distinguished status in 2023, and it remains among a select group of local entities at this level.
Transformative alliance
Rubrik’s partner program requires Elite Partners to re-qualify biannually while earning 100 points annually across multiple criteria, including certifications, deal registrations, closed business, and joint marketing efforts. Bassam Almasri, Rubrik’s Director of Channel & Alliances – EMEA Emerging Markets, commended Datacentrix for its consistent dedication to meeting these requirements, underscoring the strength of their partnership.
Datacentrix services manager, Graeme Dendy, stated, "Our collaboration with Rubrik continues to grow across all engagement layers, driven by a mutual commitment to delivering top-tier data security solutions to our clients. As a global leader in cyber resilience, Rubrik's continuous recognition by Gartner in the Magic Quadrant for Enterprise Backup and Recovery Software Solutions – positioned furthest for Completeness of Vision for the fifth consecutive year in 2024 – speaks to the progressive technology we bring to the local market."
Almasri highlighted Rubrik’s increased investment in South Africa, including expanding its local team and enhancing its presence across the African continent. He noted that Africa remains a key strategic focus for Rubrik, with an upcoming visit from the company’s CEO, Chairman, and Co-founder, Bipul Sinha, later this year.
"Our close relationships with local partners, like Datacentrix, play a key role in helping us extend our reach within Africa. We are focused on working together to ensure that organisations across the continent can build stronger cyber resilience, developing their abilities to keep data ‘healthy’, repel cyber attacks and provide essential services during and after an attack."
Almasri added that through frequent executive interactions and a shared strategic vision, Rubrik and Datacentrix are committed to empowering businesses across Africa to protect their critical data and stay ahead of emerging cyber threats.