Commerce
Alcatel-Lucent secures ISO 9001 certification for global Enterprise activities
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Three-year certification confirms commitment and capabilities for quality assurance and customer care
MTN Business demystifies SIP Trunking Fraud
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Session Initiation Protocol (SIP) Trunking in the local market is being associated with various fraudulent activities and as a company committed to not only transparency, but ensuring that their customers and local market understand the dynamics of the industry and its associated services, MTN Business are on an education drive to demystify this association
Neotel’s Telecommunications Academy graduation
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Expanding IP into Africa
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Multinational corporations can take advantage of a new network alliance Verizon has formed with Gateway Business Africa that will expand Verizon Business Private IP network capabilities in several African countries
Operational transformation needed in the digital world
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- Information moves to the centre stage for business models
- African customer service: growth and understanding
- Report outlines priorities for industry and governments to advance cloud computing
- Rise in social media requires businesses to rethink customer value
- Massive connectivity improvements put Africa at the dawn of a new era
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